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Clinic Type

Urgent Care

Address

3601 Plaza Way, Suite 110, Kennewick, WA 99338

Phone

509-236-0391

Email

Opening Hours

Monday–Sunday 8 AM – 7 PM

Emergency Care

No, directs to emergency room for life-threatening conditions

Services Offered

  • Urgent care
  • Walk-in clinic
  • On-site lab
  • Rapid PCR testing
  • X-ray (call clinic for availability)
  • Sutures and stitches
  • Vaccinations & immunizations
  • Sports physicals
  • EKG
  • COVID testing
  • Flu shots
  • Allergy & asthma care
  • Dehydration treatment
  • Fractures
  • Cough & congestion
  • Sprains & strains
  • Minor eye injuries
  • Lacerations
  • Skin rashes & infections
  • Abscess care

Technology & Equipment

  • On-site molecular testing
  • Rapid PCR testing
  • X-Ray (in-clinic)
  • In-house lab

Insurance & Payment

Self-pay

Languages Spoken

FAQs

What services are offered at BestMed Urgent Care in Kennewick?

Urgent care services including on-site lab, rapid PCR testing, X-ray (availability), sutures, vaccines, and a range of urgent care treatments.

What services are provided at BestMed Urgent Care Kennewick?

Urgent care services including on-site lab with Rapid PCR testing, X-ray (call clinic for availability), and treatment for non-emergency illnesses and injuries.

Do you offer COVID testing and flu shots?

Yes, COVID testing and flu shots are available.

What are the clinic hours?

Monday–Sunday 8 AM – 7 PM.

Is there an on-site lab and rapid testing?

Yes, on-site lab with rapid PCR testing for Flu/COVID-19/RSV.

Where is the Kennewick clinic located?

3601 Plaza Way Suite 110, Kennewick, WA 99338.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv - MultiCare Indigo Urgent Care: 4.9/5 (50 reviews)
  • Birdeye - Kadlec Urgent Care (West): 2.4/5 (46 reviews)
  • Aggregated - BestMed Urgent Care: 4.8/5 (248 reviews)
  • Solv - Trios Urgent Care (Columbia Center): 3.3/5 (3 reviews (Solv))
  • Providence - Kadlec ExpressCare (Canyon Lakes): 4.9/5 (1,159 ratings)
  • Google - Kadlec Urgent Care (Clearwater Ave): 2.8/5 (268 reviews)
  • Aggregated - Trios Urgent Care (Columbia Center): 2.8/5 (~100 reviews)

Patients praise

  • High quality of care and professional, knowledgeable medical staff (physicians, PAs, NPs)
  • Clean and tidy clinic environments
  • Convenient online scheduling and walk-in options to minimize wait times
  • Helpful, friendly staff in many interactions
  • Efficient processing for appointments and walk-ins when not at peak capacity

Common complaints

  • Longer-than-expected wait times during busy periods
  • Issues with administrative/receptionist interactions, such as being turned away despite calling ahead
  • Concerns regarding billing practices, specifically regarding payment in full while insurance claims are pending
  • Mixed communication experiences with staff

"I have never experienced such kind, courteous care at a medical provider before. The office was so clean... I have already recommended Indigo to friends and family."

Solv Patient Review for MultiCare Indigo Urgent Care

"Shady billing practices! Avoid! Best Med is expecting payment in full for services currently pending with the insurance companies."

Patient Review for BestMed Urgent Care

"Receptionists at this place are a joke! ... we’re told they’re not accepting walking ins. ... The younger receptionist tells me “well if you look online it clearly says unless there’s limited staffing”. No where online does it say this."

Patient Review for Kadlec Urgent Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More urgent care clinics in Kennewick

Kennewick, WA·Urgent Care

Kadlec ExpressCare at Canyon Lakes in Kennewick is part of Kadlec Medical Center, a Richland, WA-based hospital system. Kadlec provides urgent care/ExpressCare services as part of its broader offerings, which include a regional heart and vascular program, Level III Neonatal Intensive Care Unit, digital outpatient imaging, and other innovative medical services. The center operates as part of Kadlec Medical Center, founded in 1958, with its main campus in Richland and regional presence in the Tri-Cities. For specifics on services, hours, or appointment options at Kadlec ExpressCare Canyon Lakes, check the Kadlec/Providence site or contact Kadlec directly.

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Kennewick, WA·Urgent Care

Trios Urgent Care Center in Kennewick, WA is part of Trios Health, a private, multi-facility health system based in Kennewick. Key points: - Network: Trios Health (affiliated with UW Medicine Community Health Partner) operates a 111-bed hospital on its Southridge campus in Kennewick and a network of care centers and an Urgent Care Center serving the Tri-Cities (Kennewick, Pasco, Richland) and surrounding communities. - Locations: Multiple Trios facilities in Kennewick, including clinics at Plaza Way and Grandridge Blvd, plus the Urgent Care Center at Columbia Center. - Services: Urgent care alongside broader offerings such as emergency/trauma, imaging, lab, pharmacy, outpatient services, and various specialties (cardiology, oncology, orthopedics, obstetrics/gynecology, nephrology, gastroenterology, etc.). - Contact: General information line 509-221-7000; website trioshealth.org. - Background: Founded in 1952; private ownership; part of RCCH HealthCare Partners; sister facility to Lourdes Health in Pasco. If you need the exact address of a specific Trios Urgent Care location in Kennewick or hours for a given date, I can look that up.

VerifiedOnline bookingEmergency careSince 1952

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