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Clinic Type

Internal Medicine

Address

521 2nd Place North Ste 11-103, Kent, WA 98032

Phone

425.690.3491

Email

financialadvocates@valleymed.org

Opening Hours

Monday - Friday, 7 AM - 5 PM; Saturday - Sunday, Closed

Services Offered

  • Primary Care
  • Internal Medicine
  • Family Medicine
  • Preventive Care
  • Laboratory Services
  • Walk-in Care

Team

  • Valley Medical Center Kent Station Clinic — Clinic

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Monday - Friday, 7 AM - 5 PM; Saturday - Sunday, Closed

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.8 out of 5 stars (31 reviews (Birdeye/Google aggregated))
  • BestProsInTown: Not explicitly stated (43 reviews)

Patients praise

  • Some patients report positive, attentive, and caring experiences with specific physicians
  • Appreciation for friendly staff members, despite negative experiences with others
  • Convenience of the location and availability of free parking
  • Some patients have had long-term, consistently positive care at the facility

Common complaints

  • Difficulties in scheduling appointments, including long wait times and being booked out months in advance
  • Dissatisfaction with front office staff, citing lack of professionalism, rudeness, and unhelpfulness
  • Concerns regarding communication issues, such as difficulties reaching the clinic by phone and issues with medical policies
  • Reports of being referred to urgent care rather than seeing a primary care provider

"While this clinic’s staff is very friendly, the policies... are completely unethical. They are booked out 6-9 months for appointments and will not refill medications without being seen."

Birdeye Review

"My PCP at this clinic is Dr. Cindy Sheih, and shes probably the best Ive ever had! Very attentive and never casts any doubt on your concerns or requests..."

Beauty Washington (Google Review)

"Let me start by saying we Love our doctor at Kent Primary, as well as our nurse practitioner, however the front office staff is HORRIBLE!"

Unilocal Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Kent, WA·Internal Medicine

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Kent, WA·Internal Medicine

MultiCare Family Medicine – Kent is part of the nonprofit MultiCare Health System, a Tacoma, WA-based healthcare network with eight hospitals and numerous clinics across Washington. Key points: - Organization: Nonprofit health system offering physicians, nursing, and allied health services; substantial workforce and revenue. - Scope: Operates many locations in Washington, including family medicine/primary care clinics as part of MultiCare Health System. - Kent-specific context: The Kent area may host a MultiCare Family Medicine clinic under the broader MultiCare network, aligning with their primary care/urgent care services in the region. - Additional notes: MultiCare expanded via mergers (e.g., Overlake Medical Center in 2024) and has faced regulatory settlements (2026) related to billed procedures. If you’re seeking details for a specific Kent location (address, hours, services, or providers), please provide the exact clinic name or ZIP code, and I can pull the precise info.

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