Primary Care at Kent-Des Moines
Internal Medicine • Kent, WA
Clinic Type
Internal Medicine
Address
23213 Pacific Hwy. S., La Plaza Shopping Center, Kent-Des Moines, WA 98031
Phone
206.870.8880
uwmedroi@uw.edu
Opening Hours
Mon-Fri 8:00 am - 6:00 pm; Tue 8:00 am - 6:00 pm; Wed 8:00 am - 6:00 pm; Thu 8:00 am - 6:00 pm; Fri 8:30 am - 5:30 pm; Sat 8:00 am - 4:00 pm; Sun Closed
Telehealth
Available
Emergency Care
If symptoms worsen or medical emergency, call 911 or proceed to the nearest emergency room.
Services Offered
Technology & Equipment
Insurance & Payment
We accept most major insurance plans.
Make your appointment for primary care services today.
Languages Spoken
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FAQs
What services are available at this location?
- Acute illness and injury - Adolescent medicine - Behavioral healthcare - COVID-19 vaccine - Children's care - Chronic disease management - Colposcopy and LEEP - Digital X-ray services (radiography) - Family medicine - Family planning - IUD and nexplanon placement - Immunizations - Integrated behavioral health - Internal medicine - On-site laboratory - Patient education and support resources - Pediatrics - Preventive medicine - Preventive screenings - Primary care - Pulmonary function testing (spirometry) - Routine diabetes care - Women's health
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp / Apple Maps: ~2.6 to 3.0 out of 5 stars (aggregate review platforms) (~22-23 reviews on public platforms)
- UW Medicine internal patient ratings: 4.7 out of 5 stars (provider-specific) (426 ratings (example for one provider))
Patients praise
- Some patients appreciate specific doctors who have provided long-term care
- Convenient location and availability of Saturday/evening hours
- Some staff members are noted as polite and professional by individual patients
- High overall internal rating for specific providers (e.g., 4.7/5 for some physicians)
Common complaints
- Scheduling issues and frequent rescheduling errors attributed to the call center or reception
- Perception of impersonal or rushed care (described by some as a "jiffy lube" approach)
- Long wait times in examination rooms with lack of communication from staff
- Concerns regarding the professionalism and quality of some medical providers
- Dissatisfaction with referral processes and perceived lack of patient listening by certain doctors
"For everyday maintenance, I suppose they would do, but for really good health care I would not recommend. They were much better, but the good Drs. quit and the jiffy lube Drs. are left."
— Yelp review, March 2025"Unfortunately, I took my daughter here recently and they checked us in on time but left us in the room for over 45 minutes with no communication."
— Patient review, November 2025Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MultiCare Primary Care in Kent features new model for patients | Kent Reporter — Mar 31, 2026
- Judith Iloka, NP - Nurse Practitioner in Des Moines, WA — May 14, 2026
- Opening Day: Link light rail stations expand into Kent, Des Moines & Federal Way — Dec 6, 2025
- Our family physicians provide care for all ages — including pediatrics, women’s health, family medic — Nov 18, 2025
- What to know as the Federal Way link light rail extension opens Dec. 6 | king5.com — Dec 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Kent
MultiCare Family Medicine – Kent is part of the nonprofit MultiCare Health System, a Tacoma, WA-based healthcare network with eight hospitals and numerous clinics across Washington. Key points: - Organization: Nonprofit health system offering physicians, nursing, and allied health services; substantial workforce and revenue. - Scope: Operates many locations in Washington, including family medicine/primary care clinics as part of MultiCare Health System. - Kent-specific context: The Kent area may host a MultiCare Family Medicine clinic under the broader MultiCare network, aligning with their primary care/urgent care services in the region. - Additional notes: MultiCare expanded via mergers (e.g., Overlake Medical Center in 2024) and has faced regulatory settlements (2026) related to billed procedures. If you’re seeking details for a specific Kent location (address, hours, services, or providers), please provide the exact clinic name or ZIP code, and I can pull the precise info.
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