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Clinic Type

Urgent Care

Address

5534 North Tongass Highway Ketchikan, Alaska 99901

Phone

(907) 225-4325

Email

info@northwayclinic.com

Opening Hours

Monday- Friday 8:30 AM- 5:00 PM

Telehealth

Telemedicine / Virtual Visits

Services Offered

  • Primary Care
  • Telemedicine / Virtual Visits
  • Urgent Care
  • Routine Scheduled Visits for Acute and Chronic Medical Conditions
  • Ladies First Health Care Provider
  • Sleep Studies

Team

  • Maureen M. Northway — DNP, FNP-C (Doctor of Nursing Practice, Family Nurse Practitioner)

Insurance & Payment

  • Insurances Accepted

Make a Payment

Languages Spoken

FAQs

What are the clinic’s hours?

Monday- Friday 8:30 AM- 5:00 PM

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Northway Family Healthcare Clinic): 4.7 out of 5 stars (15 reviews)
  • Tebra (Optimum Health and Wellness): 5.0 out of 5 stars (222 reviews)
  • SEAK Health (Birdeye): 4.9 out of 5 stars (8 reviews)
  • Vivian Health (PeaceHealth Ketchikan Medical Center): 3.6 out of 5 stars (11 reviews)
  • Birdeye (PeaceHealth Medical Group Women's Health): 5.0 out of 5 stars (2 reviews)
  • Birdeye (Ketchikan Indian Community): 4.7 out of 5 stars (14 reviews)

Patients praise

  • Professional, welcoming, and compassionate staff
  • Effective and high-quality medical care across various specialties
  • Personalized attention at independent, physician-owned clinics
  • Efficiency and ease of appointment scheduling in smaller clinics
  • Strong patient satisfaction with specific providers

Common complaints

  • Occasional reports of strange staff behavior or interpersonal friction at the Ketchikan Indian Community Tribal Health Clinic

"I called and got a same-day appointment. Try doing that at a hospital system. The staff here treats you like a person, not a chart number."

Patient at SEAK Health

"Completely Professional and Welcoming as soon as you hit the front door! JoBeth's smile at the reception table made my day at the intro!"

Patient at Northway Family Healthcare Clinic

"All of the clinicians we interacted with were caring and highly competent."

Patient testimonial for PeaceHealth Ketchikan Medical Center

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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