Digestive Health - Florida Keys
Gastroenterology • Key West, FL
About
Lower Keys Medical Center (Key West, FL) is a private hospital in the Hospitals and Health Care industry with about 83 employees. It offers a broad range of services, including digestive health, along with emergency, heart, neurology, maternity, orthopedics, imaging, laboratory, infectious disease care, and other specialties. The center operates from Key West with multiple contact options and headquarters in Key West, FL. Key details: - Services: Digestive health (plus comprehensive care in multiple specialties) - Location: Key West, Florida - Contact: feedback@lkmc.com; phone numbers: (305) 294-5535 / 5531 - Website: lkmc.com - Status: Active; LinkedIn: linkedin.com/company/lower-keys-medical-center - Part of Community Health Systems; 3 offices in the United States (Key West region)
Clinic Type
Gastroenterology
Address
P.O. BOX 9107, Key West, FL 33041, US
Phone
(305) 294-5531
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- Vitals (Dr. Dan M. Jones): 3.4/5 (22 ratings)
- WebMD (Dr. Orlando Lopez-Roman): 4.5/5 (7 ratings)
- WebMD (Dr. Richard Packard): 4.0/5 (6 ratings)
- WePrevent (Dr. Richard Gambescia): 4.9/5 (49+ ratings)
- WePrevent (Dr. Jackson Flanigan): 4.8/5 (20+ ratings)
Patients praise
- Professional and knowledgeable clinical care for specific GI procedures
- Effective diagnosis and management of complex digestive conditions
- High ratings for staff respect and clear communication with specific practitioners
- Convenient access to necessary diagnostic infrastructure in the Key West area
Common complaints
- Rudeness and condescending behavior by front-desk or clinical staff
- Long wait times for appointments and while in the exam room
- Poor communication regarding referrals, medications, and follow-ups
- Perceived lack of compassion or time given to patients during consultations
- Concerns about billing or being rushed through appointments
"He doesn't care about his patients. He's rude, arrogant, and self-centered. All he wants is his money from your visit."
— Vitals Patient Review of Dr. Dan Jones"Fortunate this man is a GI Physician because he's a total A-hole. Avoid him."
— WebMD Patient Review of Dr. Richard Packard"I needed to find a gastroenterologist in Keywest. I am so pleased with Dr. Dan Jones and his staff. ... The procedure was made much easier than I expected by this very professional, kind group of people."
— Vitals Patient Review of Dr. Dan JonesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- EVERYONE POOPS – BUT NOT EVERYONE IS TALKING ABOUT IT — Aug 12, 2025
- Pop science: separating fact from fiction in prebiotic drinks | Columns | keysnews.com — Oct 2, 2025
- Good Health Clinic update | Upper Keys | keysnews.com — Jun 4, 2026
- Tuga Clinic Re-Opens on CFK Key West Campus - Florida Department of Health in Monroe County — Aug 4, 2025
- Functionally Caffeinated Wellness: Addressing the hydration myth — Jul 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More gastroenterology clinics in Key West
Keys Medical Group is a multi-specialty medical practice based in Florida with three offices (Big Pine Key and Key West). They offer gastroenterology among other services, plus primary and coordinated care, telehealth, and medical records support. The Key West location details include 1111 12th St Ste 210, Key West, FL 33040, with physician-led care and board-certified providers. They operate a small team (about 11 employees) and have a US-based presence, with one office in Key West and two others in the Florida Keys. If you’re seeking gastroenterology services in Key West, contact the Key West office at the provided Key West address or main phone number listed by Keys Medical Group.
Rhoda M. Smith, M.D. is part of Larrauri, Klitenick & Smith, M.D., P.A. (Key West Surgical Group), a general surgery practice based in Key West, Florida. The group, founded in 1982, offers services including general surgery, colonoscopy, aesthetics, patient education, and a patient portal, with two Key West offices. Contact numbers: 844-697-0717 and 305-294-1041. Website: keywestsurgicalgroup.com. Office locations: 3136 Northside Dr, Key West, FL 33040 (Ste 101).
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