Keys Medical Group - Gastroenterology | Locations | Key West, Florida
Gastroenterology • Key West, FL
About
Keys Medical Group is a multi-specialty medical practice based in Florida with three offices (Big Pine Key and Key West). They offer gastroenterology among other services, plus primary and coordinated care, telehealth, and medical records support. The Key West location details include 1111 12th St Ste 210, Key West, FL 33040, with physician-led care and board-certified providers. They operate a small team (about 11 employees) and have a US-based presence, with one office in Key West and two others in the Florida Keys. If you’re seeking gastroenterology services in Key West, contact the Key West office at the provided Key West address or main phone number listed by Keys Medical Group.
Clinic Type
Gastroenterology
Address
1111 12th Street, Suite 210, Key West, FL 33040
Phone
(305) 294-3458
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Opening Hours
Monday - Friday: 8:30 a.m. - 5 p.m.
Telehealth
Available
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for Keys Medical Group Gastroenterology?
Hours: Monday - Friday: 8:30 a.m. - 5 p.m.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care: 4.5/5 (7 ratings) (7)
- Yelp: 3.0/5 (2 ratings) (2)
- Vitals: 3.4/5
- Healthgrades: 3.1/5 (12 ratings) (12)
- WebMD Care: 4.0/5 (6 ratings) (6)
Patients praise
- Some patients found specific providers to be informative and professional
- Convenience of location for some residents
- Clear communication of conditions and treatments by some physicians
Common complaints
- Difficulty with scheduling and appointments, including long waits for follow-ups and canceled appointments
- Reports of unprofessional, rude, or arrogant staff and physician behavior
- Challenges with communication, including difficulty reaching office staff or receiving timely follow-up regarding test results
- Some patients felt their medical concerns were dismissed or poorly managed
"Dr Lopez and his staff are great. I came in for a office procedure. No long wait, no mountain of paperwork. Dr. Lopez was very informative, answered all of my questions."
— Yelp"I see there are more negative reviews for Keys Medical Group than positive and most related to scheduling."
— Beautihost"The office started robo-calling me to set an app... I called and the soonest see me was in August. And the PA... the colonoscopy I was... the results would be available in 2-3... from Dr. Lopez or his staff for 4 days I looked on the portal and there... results available."
— HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Keys Medical Group: Internal Medicine Services in Key West — Feb 25, 2026
- Pfingstag, Shannon, CNM, DNP, FACNM | Doctors and Providers | Keys Medical Group | Key West, Florida — Jan 9, 2026
- Category: Keys Medical Group — Apr 9, 2026
- Lower Keys Medical Center Reports on its Care for Lower Keys Community in 2025 | Local News | keysnews.com — Apr 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
More gastroenterology clinics in Key West
Lower Keys Medical Center (Key West, FL) is a private hospital in the Hospitals and Health Care industry with about 83 employees. It offers a broad range of services, including digestive health, along with emergency, heart, neurology, maternity, orthopedics, imaging, laboratory, infectious disease care, and other specialties. The center operates from Key West with multiple contact options and headquarters in Key West, FL. Key details: - Services: Digestive health (plus comprehensive care in multiple specialties) - Location: Key West, Florida - Contact: feedback@lkmc.com; phone numbers: (305) 294-5535 / 5531 - Website: lkmc.com - Status: Active; LinkedIn: linkedin.com/company/lower-keys-medical-center - Part of Community Health Systems; 3 offices in the United States (Key West region)
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