Key West Health Center - CHI - Community Health of South Florida
Primary Care • Key West, FL • Since 1971
About
Summary: Key West Health Center is not listed as a CHI location. Community Health of South Florida, Inc. (CHI) operates 11 primary care centers and 35 school-based programs across South Florida, with headquarters in Miami. CHI provides affordable primary, family, and behavioral health services and is a federally qualified health center affiliated with Joint Commission accreditation. If you’re seeking CHI care in Key West specifically, this page confirms CHI’s presence in 11 locations in South Florida but does not include a Key West site. For related services, CHI’s Miami-area centers and the organization’s mission to expand behavioral health resources (including a Children’s Crisis Center initiative) are highlighted.
Clinic Type
Primary Care
Address
727 Fort Street, Key West, FL 33040
Phone
+1 305-252-4820?
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Opening Hours
Mon: closed; Tue: 8:30am – 7pm; Wed: 8:30am – 5pm; Thu: 8:30am – 7pm; Fri: 8:30am – 5pm; Sat: 10am – 2pm; Sun: closed
Telehealth
Available
Services Offered
Technology & Equipment
Insurance & Payment
At CHI, specialists assist with insurance enrollment and offer sliding-fee scale based on income if uninsured.
Sliding-fee scale, Insurance, Cash, Credit/Debit
Languages Spoken
FAQs
What are the Primary Care services available at Key West Health Center?
The center provides primary care, pediatrics, behavioral health, and telehealth services.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CHI Key West Health Center (via beautihost.com summary of patient feedback): Generally high ratings for individual providers (e.g., 5/5 stars mentioned for specific doctors) but some critical 1/5 star experiences reported regarding administrative processes. (Not explicitly aggregated; limited number of specific, identifiable patient reviews available in indexed results.)
Patients praise
- Kind, attentive, and friendly medical providers (specifically Dr. Santiago)
- Comprehensive care for complex medical needs
- Accessible and inclusive care for various insurance types including Medicaid
Common complaints
- Difficulty scheduling follow-up appointments
- Perceived poor service/lack of care
"I had an appointment with Dr. Santiago: a kind, responsive, friendly doctor... A meticulous and very attentive therapist, especially to details, the doctor loves his job."
— Aigul Itol (Patient)"I have never received worse care and service in my life, and am appalled by their blatant lack of for patient health. I was discharged from the hospital nearly a month ago and am still trying to make my follow up appointment."
— Madelyn Dudley (Patient)"Dr Sandy is literally one in a million and KW is blessed to have him treating the locals here. He went well over and above the call of duty to care for a patient who happened to be my dear friend."
— Joseph Kenworthy (Patient/Advocate)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Family & Behavioral Health Care Community Health of South Florida, Inc. — Oct 4, 2022
- CHI COMMUNITY HEALTH - 727 Fort St, Key West, Florida - Yelp — Jul 8, 2026
- Community Leaders Cut the Ribbon at CHI’s Key Largo Health Center Open House - CHI — Sep 3, 2025
- CHI Key Largo Health Center - Joint Commission — Apr 13, 2026
- CHI in Key Largo open for healthcare needs | Business | keysnews.com — Jul 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Key West
Key West Urgent Care Inc is a private medical practice and primary care provider in Key West, FL, founded in 2005. It operates under the name Key West Urgent Care & Family Doctor and offers urgent care and primary care services to residents. The company has 1 employee, three offices all located at 1501 Government Rd, Key West, FL 33040. Main contact: (305) 295-7550. Website: keywesturgentcare.com. It serves primarily in the United States, with a strong local presence in Key West.
Keys Medical Group is a medical practice with multiple specialties, including primary care, located in Key West and the surrounding Florida Keys. They offer coordinated care, telehealth, and medical records services, staffed by board-certified physicians across departments such as Medical, Cardiology, Orthopedics, Diabetes, and more. The Key West/Big Pine Key group operates from three Florida offices (Big Pine Key, Key West 12th St Ste 210, and an additional Key West location) and maintains a presence in the United States and Australia. Contact: (305) 294-5727. If you are specifically seeking Primary Care in Searstown Key West, Keys Medical Group provides primary care services through their Key West locations.
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