Keys Medical Group - Primary Care at Searstown
Primary Care • Key West, FL
About
Keys Medical Group is a medical practice with multiple specialties, including primary care, located in Key West and the surrounding Florida Keys. They offer coordinated care, telehealth, and medical records services, staffed by board-certified physicians across departments such as Medical, Cardiology, Orthopedics, Diabetes, and more. The Key West/Big Pine Key group operates from three Florida offices (Big Pine Key, Key West 12th St Ste 210, and an additional Key West location) and maintains a presence in the United States and Australia. Contact: (305) 294-5727. If you are specifically seeking Primary Care in Searstown Key West, Keys Medical Group provides primary care services through their Key West locations.
Clinic Type
Primary Care
Address
3224 North Roosevelt Boulevard, Key West, FL 33040
Phone
(305) 293-4073
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Opening Hours
Monday - Friday: 8 a.m. - 5 p.m.; Saturday and Sunday: 8 a.m. - 3 p.m.
Website
https://www.keysmedicalgroup.com/our-locations/keys-medical-group-primary-care-at-searstown-2333
Telehealth
Yes
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services does Keys Medical Group - Primary Care at Searstown provide?
Provides general medical, preventive and diagnostic care for acute and chronic illness for patients ages 18 and older.
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Yelp and public community forums: Generally low, with specific 1/5 star mentions in sourced experiences (Not explicitly aggregated; isolated negative experiences reported)
Patients praise
- Some patients appreciate individual providers when they are able to see them
Common complaints
- Difficulties with appointment scheduling and cancellations
- Staff professionalism and communication issues
- Long travel distances required for follow-up care
- General dissatisfaction with the medical care experience
"Yesterday(12/2/24) scheduled an appointment online for today(12/3/24) at 2:45pm. I fought traffic and drove to Key West just to be told the appointment I scheduled for today was unavailable... I was told they have been trying to contact me to inform me of the cancellation and need to reschedule."
— Patient review on beautihost.com"I am very disappointed by these doctors. I came with a temperature, and the doctor did not even want to receive me. the girl at the reception talked ..."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Key West's Searstown Plaza replacement starts with demolition — Jul 2, 2026
- Tuga Clinic Re-Opens on CFK Key West Campus - Florida Department of Health in Monroe County — Aug 4, 2025
- Key Plaza could be Key West, but they're giving us Boca | Opinion | keysnews.com — Jun 26, 2026
- Advanced Urgent Care adds to medical team | Columns | keysnews.com — May 7, 2026
- Road delineators enhance vehicle and pedestrian safety | Local News | keysnews.com — Apr 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
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