Killeen, TX - West
Hospital/Emergency Care • Killeen, TX • 1 (Killeen West) locations
Clinic Type
Hospital/Emergency Care
Address
3100 W. Stan Schlueter Loop, Killeen, TX 76549
Phone
979-209-0461
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Opening Hours
Mon-Sun: 8:00AM - 8:00PM
Telehealth
Yes (virtual urgent care/virtual primary care options mentioned)
Emergency Care
Urgent care services for non-life threatening conditions; see also occupational and preventive services
Services Offered
Technology & Equipment
Insurance & Payment
Uninsured patients are welcome; affordable payment options available
affordable payment options, online check-in, walk-in welcome, Competitive Self-Pay Rates, Cash, Credit/Debit
Languages Spoken
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FAQs
Do you offer online check-in?
Yes. You can check in online or walk-in today.
What types of testing do you offer on-site?
Lab testing with same-day results, including COVID (lab send out available), drug screens, strep, and urinalysis (send out available).
What insurance plans are accepted?
A wide range of plans are accepted (see Insurance Accepted list). If your plan isn’t listed, contact us today.
Do you provide occupational medicine services?
Yes, Integrity Urgent Care offers occupational and sports medicine services, including DOT pre-employment physicals and post-accident injury assessment.
Do you treat adults and children?
(Not explicitly stated in excerpt; assume general urgent care for all ages unless otherwise noted.)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- West Killeen Medical Home (aggregated reviews): 2/5
- Scott & White Specialty Clinic - Killeen Hemingway: 2.5/5 (120)
- Russell L. Collier Health Clinic: 2.2/5 (78)
- Killeen Psychiatry: 4.7/5 (35)
- AdventHealth Central Texas: 3/5 (579 (HCAHPS survey))
Patients praise
- Professional and caring individual providers
- Clean facilities in some locations
- Helpful and courteous staff in specific departments
- Efficient service in specific instances
Common complaints
- Difficulty reaching clinics via phone
- Long wait times for appointments and in-office service
- Concerns regarding staff professionalism and responsiveness
- Frequent appointment cancellations without adequate notice
- Lack of timely communication regarding test results
"They do not answer the phone bc it doesn’t ring. I’ve called while in the clinic before and nothing."
— West Killeen Medical Home review"Dr O is an amazing doctor as he takes a genuine in his patients. He has an excellent bed side manner and is extremely professional and informative."
— WebMD review for Dr. Terrance Ohabughiro"No one answers the phones, staff is mostly rude, and don't want to do their jobs all around the USA has horrible healthcare."
— Russell L. Collier Health Clinic reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Killeen council votes to support application for low-income senior housing development | Local News | kdhnews.com — Feb 18, 2026
- Update on new construction on West Stan Schlueter Loop | Business | kdhnews.com — Mar 16, 2026
- Watercrest Road to turn into one-way street temporarily | Local News | kdhnews.com — Mar 17, 2026
- West Killeen Suite B-200 White Box | Killeen, TX | Zabalist — Aug 29, 2025
- Development underway at South Fort Hood Street and West Stan Schlueter Loop | Central Texas — Oct 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
More hospital/emergency care clinics in Killeen
Summary: Metroplex Health System is a nonprofit hospital network based in Killeen, Texas, affiliated with AdventHealth Central Texas. It operates a 245-bed multi-campus system (including Metroplex Hospital in Killeen, Metroplex Behavioral Health Center, and Rollins Brook Community Hospital in Lampasas) serving West Bell, Coryell, and Lampasas counties. Key services include surgery, cancer treatments, women’s care, sleep studies, and emergency/ER care. The system employs about 43 staff at the main site (with broader system employment around 1,200+ in the area) and serves over 125,000 patients annually, supported by more than 300 physicians across 42 specialties. It is part of Adventist Health System and is headquartered in Killeen, TX. If you’re specifically seeking “Central Texas Emergency Room” in Killeen, the relevant facility is the Metroplex/AdventHealth Central Texas presence at 2201 S. Clear Creek Rd, Killeen, TX 76549.
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