Frontier Health - Holston Counseling Center
Behavioral Health • Kingsport, TN
About
Frontier Health operates a network of behavioral health services in the United States, including the Holston Counseling Center in Kingsport, TN. The organization is headquartered in Gray, Tennessee, and maintains four offices across the U.S. with locations in Gray, Johnson City, Kingsport, and Gray, Louisiana. If you’re seeking Holston Counseling Center specifically in Kingsport, Frontier Health is the provider network that houses this center under its regional behavioral health services. For exact services, hours, and contact details, check Frontier Health’s Kingsport location page or call their main line.
Clinic Type
Behavioral Health
Address
1570 Waverly Road, Kingsport, TN 37664
Phone
+14232241300
fhinfo@frontierhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Crisis Services
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Bipper Media: 3.9/5 stars (64 reviews (referenced on third-party aggregator))
- Recovered.org: 4.43/5 Trustscore
Patients praise
- Welcoming and helpful staff, particularly at admissions and clinical roles
- Willingness to work with low-income or uninsured patients, including access to grant-funded services
- Positive experiences with counselors and psychologists for some clients
Common complaints
- Reports of short appointment times and recurring medication issues (adverse reactions, insurance coverage)
- Concerns regarding accessibility, specifically reports of being turned away while in need of help without adequate triage
- Some patients feel the facility does not provide the proper level of care for serious needs
"The staff was veery welcoming. It was crowded but waited a little longer, no biggie though. Chance (at the admission window), Lei (np), and Vickie was so kind and helpful."
— Patient review via LocalityBiz"They see you for less than 5mins and write the exact medications to almost everyone in varying dosages and combinations."
— Patient review via LocalityBiz"Tried to get help one night. Came to door and said they were full and closed door. Never asked what kind of help I needed."
— Patient review via Rehab.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Frontier Health Announces Official Opening Date for New Kingsport Children’s Midland Walk-In Center - Frontier Health — Nov 12, 2025
- Frontier Health expands access to behavioral health services across the region | Kingsport Times News — Mar 21, 2026
- Frontier Health Expands Virtual Behavioral Health Urgent Care to Community - Frontier Health — Apr 28, 2026
- Frontier Health announces new facility open date | Kingsport Times News — Nov 12, 2025
- New Frontier Health facility expands mental health access | Johnson City Press — Oct 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
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