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About

Holston Medical Group (HMG) is an independent, physician-owned multi-specialty group serving Northeast Tennessee and Southwest Virginia since 1977. They operate more than 70 offices with over 1,000 staff and 230+ providers across primary care and 30+ specialties, including urgent care. HMG’s urgent care services are part of its broad “Family of Care” network. Their Kingsport, TN location is among 18 offices nationwide. Key points for Urgent Care in Kingsport: - Part of Holston Medical Group’s urgent care network. - Access to fast, patient-centered urgent care within a larger family of care and specialty services. - Contact and location specifics for urgent care can be found via HMG’s main site or call lines (main number: 423-857-2050; general inquiries: 877-464-1213). If you’re seeking urgent care near Kingsport: - Visit HMG’s site to locate the closest Kingsport urgent care facility or other HMG urgent care centers. - Consider calling ahead to confirm walk-in availability, hours, and services offered at the Kingsport urgent care location.

Clinic Type

Emergency Medicine

Address

2323 N. John B Dennis Highway, Kingsport, TN 37660, US

Phone

276-739-2900; tel:423-990-2466; (exact numbers corresponding to locations may vary)

Email

news@myhmg.com

Opening Hours

Not specified on page; mentions weekend Saturday and Sunday hours at HMG Urgent Care locations

Emergency Care

Urgent Care services for non-life-threatening emergencies; not a hospital emergency department

Services Offered

  • Urgent Care
  • Emergency Medicine (implied)
  • Laboratory services
  • X-ray imaging
  • In-house diagnostics
  • Primary care integration (implied by locations and physicians)

Technology & Equipment

  • On-site laboratory
  • X-ray capabilities
  • FollowMyHealth

Team

  • HMG Urgent Care team, Experienced physicians and healthcare professionals — Staff/Physicians and healthcare professionals

Insurance & Payment

Billing information available on site, FollowMyHealth payment portal (implied), PayMyDoctor portal (from links)

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.5/5 stars (22 reviews)
  • Birdeye: 2.7/5 stars (14 reviews)

Patients praise

  • Some patients report receiving high-quality and caring medical attention
  • Appreciation for specific doctors and nurse practitioners for their bedside manner and thoroughness
  • Some staff members are praised for being friendly and efficient
  • Efficient check-in/check-out processes for some patients

Common complaints

  • Difficulty receiving follow-up calls or communication from staff
  • Concerns regarding billing practices and costs
  • Issues with office staff professionalism and demeanor
  • Reports of long wait times
  • Frustration with being forced to see nurse practitioners instead of physicians
  • Inadequate handling of specific medical conditions or after-care instructions

"These people were rude and in a rush... I have been going there for almost 20 years and never experienced anything like that."

Yelp Reviewer

"They have some good and bad doctors... At HMG, me & my husband both have called 3 times each in March and have never once received a call back."

Birdeye Reviewer

"We always receive top notch care, and the network of providers is amazing. Our bills are reasonable and way cheaper than anything Ballad health has ever offered."

WebMD Reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Kingsport, TN·Emergency Medicine

Fast Pace Health provides urgent care clinics across multiple states, including Tennessee, with walk-in, appointment-free treatment for illnesses and injuries. Key points relevant to Kingsport, TN: - Service: Urgent care with on-site labs and X-ray, open seven days a week with extended hours; no appointment needed. - Coverage and pricing: Accepts most major insurance, Medicaid, and Medicare; affordable self-pay options for uninsured patients. - Availability: Part of Fast Pace Health, a privately held hospital and health care network founded in 2009, headquartered in Waynesboro, TN. Clinics operate in Tennessee (including Kingsport area), Kentucky, Louisiana, Mississippi, Indiana, Alabama, Arkansas, and North Carolina. - Approach: Patient-first, convenient, compassionate care aimed at reducing wait times and providing quick access to care. If you’re specifically seeking Kingsport, TN: contact Fast Pace Health in the Kingsport area or nearby locations for urgent care hours and services; the network emphasizes walk-in access and broad insurance acceptance.

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