Family Medicine Kingsport | ETSU Health
Family Medicine • Kingsport, TN
About
ETSU Health Family Medicine in Kingsport is part of the nonprofit ETSU Health system, offering expert primary care as well as access to specialty services across 30+ clinics in the region. As a teaching affiliate of ETSU, providers deliver up-to-date, academically informed care and serve the community through both clinics and education. The Kingsport area location is part of ETSU Health’s 19+ U.S. offices, emphasizing comprehensive family medicine, preventive care, and coordination with other specialties within the network. If you’re seeking primary care or family medicine in Kingsport, ETSU Health Kingsport aims to provide reachable, community-focused care with the backing of academic medicine.
Clinic Type
Family Medicine
Address
102 East Ravine Road, Kingsport, TN 37660
Phone
(423) 245-9600
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Opening Hours
Monday-Friday: 8:00 a.m. – 4:30 p.m. Thursday open until 6:30 p.m.
Services Offered
Team
Insurance & Payment
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Get Directions, (special page not a payment method)
Languages Spoken
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FAQs
What are the hours for Family Medicine Kingsport?
Hours: Monday-Friday: 8 a.m. - 4:30 p.m. Thursday open until 6:30 p.m.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care: 5.0/5.0 (27 ratings (for Dr. Peter Platzer))
- WebMD: Not specified (1 review)
- rater8 (for Dr. Zachary Sumpter): Not specified (multiple positive testimonials) (Multiple reviews)
Patients praise
- Providers described as attentive listeners who do not rush visits
- Professional and efficient care noted in some patient experiences
- Comprehensive, team-based care approach mentioned as a practice focus
- Strong, positive feedback for certain individual physicians
Common complaints
- Billing and insurance processing issues
- Difficulties scheduling appointments and reaching staff
- Concerns regarding referral follow-through
- Negative experiences with specific providers mentioned in online reviews
"DO NOT GO HERE!! The front desk lies about appointments and they bill you for services without telling you."
— LocalityBiz review"If you want a professional who takes the time to listen to his patients. This is your guy."
— rater8 review for Dr. Zachary Sumpter"Staff was courteous. (Did Well)"
— WebMD Care patient feedback for Dr. Peter PlatzerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ETSU Health welcoming primary care patients in multiple parts of region — Jan 14, 2026
- ETSU expands primary care to meet regional needs | Elizabethton Star — Jan 20, 2026
- ETSU Health expansion brings in nearly 30 new providers | WJHL | Tri-Cities News & Weather — Jan 16, 2026
- ETSU Health opens Infectious Diseases clinic in Kingsport - ETSU News — Dec 19, 2025
- ETSU Health expands primary care | Kingsport Times News — Jan 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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