HMG Primary Care at Medical Plaza
Primary Care • Kingsport, TN • Since 1977
About
Holston Medical Group (HMG) is an independent, physician-owned multi-specialty medical group serving Northeast Tennessee and Southwest Virginia since 1977. HMG operates 70+ offices with primary care and 30+ specialties, employing over 1,000 staff across 18 U.S. locations, including HMG Primary Care at Medical Plaza in Kingsport, TN. Contact: 423-857-2050. For primary care services at Medical Plaza Kingsport, visit their site or call to schedule.
Clinic Type
Primary Care
Address
HMG Primary Care at Medical Plaza, Holston Medical Group
Phone
4233926200
news@myhmg.com
Opening Hours
Monday 8 am – 5 pm; Tuesday 8 am – 5 pm; Wednesday 8 am – 5 pm; Thursday 8 am – 5 pm; Friday 8 am – 5 pm; Saturday Closed; Sunday Closed
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the hours?
Monday 8 am – 5 pm; Tuesday 8 am – 5 pm; Wednesday 8 am – 5 pm; Thursday 8 am – 5 pm; Friday 8 am – 5 pm; Saturday Closed; Sunday Closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Wheree (aggregated): Very good (~3/5.0 noted as 0.3) (not stated)
- Birdeye (HMG - reviews): 2.7 (14 reviews (Google 14 referenced))
- Yelp (Holston Medical Group Kingsport): not shown in highlights (5 reviews)
Patients praise
- Compassionate staff and providers who listen and take time with concerns
- Friendly, welcoming atmosphere
- Attentive and thorough care with reported health improvements
Common complaints
- Low overall rating on some review platforms
- Poor experiences related to staff/communication and not consulting the doctor
- Dissatisfaction with medical outcomes and billing/financial burden
"“Customer feedback points to a generally positive experience… with notable appreciation for compassionate staff and effective providers.”"
— wheree.com review summary"“2 stars for the staff.”"
— Birdeye reviews (HMG)"“The nurse got on the phone… never bothered to consult with the Dr at all… we had to rush him to the ER…”"
— Birdeye reviews (HMG)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sponsored Content: HMG Health Matters: Stress and Awareness in Children | WJHL | Tri-Cities News & Weather — Apr 7, 2026
- Holston Medical Group now part of Optum | WJHL | Tri-Cities News & Weather — Aug 11, 2025
- Sponsored Content: HMG Health Matters: Signs and Symptoms of a Heart Attack or Stroke | WJHL | Tri-Cities News & Weather — Feb 3, 2026
- What Do Charlotte & Kingsport Have In Common? – Kingsport Spirit — Jun 8, 2026
- Details of HMG under Optum remain unclear | Kingsport Times News — Sep 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Kingsport
Summary: ETSU Health offers expert primary care services across 19 locations, including the Kingsport area. As a nonprofit academic medical system based in Johnson City, they combine primary care with access to a full range of specialty services, supported by ETSU’s health science colleges. If you’re seeking a trusted primary care provider in Kingsport, ETSU Health provides neighborhood-focused, affordable care backed by academic medicine and a broad network of clinicians. For Kingsport-specific options, you can contact their Kingsport-area locations or call 423-433-6757 to connect with primary care providers.
Comparing your options?
See other primary care clinics in Kingsport, or search the full directory by insurance, ratings, and more.