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Clinic Type

Psychiatry and Mental Health

Address

Phone

+15412726107

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Psychiatry
  • Psychiatric Nurse Practitioner
  • Mental Health Counseling
  • Medication Management
  • Psychotherapy
  • Diagnostic Services
  • Telehealth
  • In-person care

Team

  • Melissa Osada, APRN, MSN; board-certified Psychiatric Mental Health NP; licensed in WA and OR; US Army veteran — Neupathway Psychiatric Nurse Practitioner (PMHNP)

Insurance & Payment

Languages Spoken

Current Offers

Accepting New Patients

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals (Dr. Yetunde Akins): 2.8/5 stars (5 ratings)
  • Birdeye (Juanita Waites Psychological Services): 5.0/5 stars (6 reviews)
  • Mental Health US (Klamath Health Partnership): 3.4/5 stars (5 reviews)

Patients praise

  • Providers perceived as knowledgeable, trustworthy, and compassionate
  • Effective use of tools to help patients develop coping skills and boundaries
  • Clean and welcoming office environments

Common complaints

  • Difficulty scheduling appointments or long wait times due to high patient demand
  • Negative feedback regarding organizational communication and responsiveness to patient complaints

"Dr. Waites is a knowledgeable professional, trustworthy and compassionate. She cares deeply about her clients and providing the best care."

Birdeye (Juanita Waites Psychological Services)

"I wish it was easier to get in to see her, but I understand the backlog of patients she has and I believe she is doing her best to work through the situation."

Vitals (Dr. Yetunde Akins)

"KBBH offers much but delivers little. If you have a complaint you will not be heard and your therapist, peer support will give you the cold shoulder."

Yelp (Klamath Basin Behavioral Health)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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