Kyle MH Center
Behavioral Health • Kyle, TX • Since 1997
About
Hill Country MHDD Centers is a government mental health and developmental disability agency serving 19 Central Texas counties (Bandera, Blanco, Comal, Edwards, Gillespie, Hays, Kendall, Kerr, Kimble, Kinney, Llano, Mason, Medina, Menard, Real, Schleicher, Sutton, Uvalde, Val Verde). Based in Kerrville, TX, it operates 4 offices including its HQ at 819 Water Street, Kerrville. The agency provides mental health services for children and adults, developmental disability programs, and outpatient substance abuse treatment. Contact: mhfa@hillcountry.org or info@hillcountry.org; main phone: (830) 792-3300 (and toll-free options listed).
Clinic Type
Behavioral Health
Address
1300 Dacy Ln, Ste. 120-130, Kyle, TX 78640
Phone
512-392-8953
mbaskett@hillcountry.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Google via Birdeye: 1.9/5 stars (41 reviews)
Patients praise
- Some staff and therapists are perceived as friendly and helpful
- Has provided necessary help for some patients in the past
Common complaints
- Difficulty scheduling appointments and long wait times for callbacks
- Poor administrative communication and difficulty getting medication refills processed
- Staff perceived as rude or dismissive, particularly at the front desk/reception
- Concerns regarding record-keeping accuracy and HIPAA compliance
- Patients feeling discouraged or worse after seeking care
"Serena is a medical assistant here and she has to be one of the rudest people I have dealt with professionally. She has LITERALLY HUNG UP IN MY FACE TWICE when asking if I’m gonna get my son’s meds which he needs."
— Birdeye (Review)"Every single complaint about the receptionist is 100% valid. I’ve been coming here since 2020 and every single time without fail she manages to find some way to catch an attitude."
— Birdeye (Review)"This was a great place, they gave me the help I needed and the staff was friendly"
— Birdeye (Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kyle MH Center - Hill Country Resources — Aug 14, 2025
- Office Coordinator (Kyle MH Center) - Kyle, TX - Indeed.com — Jun 16, 2026
- Mental Health Services | City of Kyle — Oct 22, 2025
- When Mental Health Can't Wait - Kyle ER & Hospital — Aug 12, 2025
- Urgent Psychiatric Care - Kyle ER & Hospital — Aug 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Kyle
CommuniCare is a nonprofit primary and specialty healthcare system based in San Antonio, TX, offering comprehensive, integrated care for all ages (pediatrics, family medicine, women's health, teen and senior care, and more) with 25+ clinics across the San Antonio area and surrounding counties (including Bexar, Hays, and Kendall). Key services include pediatric and adult primary care, specialty care (cardiology, neurology, dermatology, rheumatology, sports medicine), dental, vision, behavioral health, telemedicine, and patient resources such as insurance, billing, and medical records requests. They operate as a nonprofit with 280 employees, founded in 1972, and headquartered in San Antonio. For Kyle, TX, CommuniCare provides accessible primary care options for children and adults in the region, including clinic locations in nearby San Antonio and Boerne. Phone: (210) 233-7000. Website: communicaresa.org.
Mental Health Services in Kyle, Texas, operated by the Kyle Police Department, provides mental health evaluations, crisis support, and referrals to mental health professionals. The clinic offers follow-ups and care coordination to help individuals access continuous treatment and resources.
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