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Clinic Type

Behavioral Health

Address

1700 Kohlers Crossing, Kyle, TX 78640

Phone

512-268-3232

Email

MentalHealth@cityofkyle.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If it's an emergency, call 911

Services Offered

  • Mental health evaluation
  • crisis support
  • referral to mental health professionals
  • follow-ups and care coordination
  • resource navigation

Team

  • Hill Country Mental Health and Developmental Disabilities Centers Kyle Clinic — Provider
  • Scheib Mental Health Center — Provider
  • Ascension Seton Behavioral Health — Provider

Insurance & Payment

Languages Spoken

FAQs

What are the direct crisis/hotline numbers?

24/7 Crisis Hotline: 1-877-466-0660; Local line: 512-392-8953 (Hill Country MHD DC Kyle Clinic)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Hill Country MHDD Centers (via Birdeye/Google): 1.9 out of 5 stars (41 reviews)
  • Harbor Health - Kyle (via Birdeye/Google): 4.5 out of 5 stars (98 reviews)

Patients praise

  • Dedicated mobile crisis response units through the local police department designed to divert from jail and provide immediate intervention
  • Increased local investment and grant funding to expand mental health capacity, including adding crisis coordinators and clinicians
  • Some patients have reported receiving the help they needed with friendly, helpful staff in specific instances
  • Proactive efforts by the city to provide specialized, compassionate support for mental health emergencies

Common complaints

  • Difficulty with communication, such as unresponsive staff, unreturned calls, or staff hanging up on callers
  • Challenges with prescription management and medical administrative tasks
  • Concerns about high turnover of doctors and practitioners at certain clinics
  • Issues with billing departments resulting in incorrect charges and collections disputes
  • Negative experiences with clinic closures leading to canceled appointments
  • Frustration with access to timely support, with some individuals reporting feeling worse after seeking help

"Serena is a medical assistant here and she has to be one of the rudest people I have dealt with professionally. She has LITERALLY HUNG UP IN MY FACE TWICE when asking if I’m gonna get my son’s meds which he needs."

Birdeye/Google Review for Hill Country MHDD Centers

"Not to happy with this location, I guess you literally have to tell them that you are going to harm yourself just to get the help if even at that!! I came out of this office feeling worse then when I walked in"

Birdeye/Google Review for Hill Country MHDD Centers

"Save yourself the headache of a high overturn of drs and practitioners. Also there is no billing department so good luck if they bill something to your insurance company wrong."

Birdeye/Google Review for Harbor Health - Kyle

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Kyle, TX·Behavioral Health

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VerifiedOnline bookingSince 1972

Kyle MH Center

1.9(41)
Kyle, TX·Behavioral Health

Hill Country MHDD Centers is a government mental health and developmental disability agency serving 19 Central Texas counties (Bandera, Blanco, Comal, Edwards, Gillespie, Hays, Kendall, Kerr, Kimble, Kinney, Llano, Mason, Medina, Menard, Real, Schleicher, Sutton, Uvalde, Val Verde). Based in Kerrville, TX, it operates 4 offices including its HQ at 819 Water Street, Kerrville. The agency provides mental health services for children and adults, developmental disability programs, and outpatient substance abuse treatment. Founded in 1997, it employs about 85 people and has annual revenue in the $25–50 million range. Contact: mhfa@hillcountry.org or info@hillcountry.org; main phone: (830) 792-3300 (and toll-free options listed). If you’re looking for a specific “Kyle MH Center,” this page describes Hill Country’s centralized Hill Country MHDD Centers, not a separate Kyle-focused center.

VerifiedOnline bookingSince 1997

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