Mental Health Services | City of Kyle
Behavioral Health • Kyle, TX
Clinic Type
Behavioral Health
Address
1700 Kohlers Crossing, Kyle, TX 78640
Phone
512-268-3232
MentalHealth@cityofkyle.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
If it's an emergency, call 911
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the direct crisis/hotline numbers?
24/7 Crisis Hotline: 1-877-466-0660; Local line: 512-392-8953 (Hill Country MHD DC Kyle Clinic)
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Hill Country MHDD Centers (via Birdeye/Google): 1.9 out of 5 stars (41 reviews)
- Harbor Health - Kyle (via Birdeye/Google): 4.5 out of 5 stars (98 reviews)
Patients praise
- Dedicated mobile crisis response units through the local police department designed to divert from jail and provide immediate intervention
- Increased local investment and grant funding to expand mental health capacity, including adding crisis coordinators and clinicians
- Some patients have reported receiving the help they needed with friendly, helpful staff in specific instances
- Proactive efforts by the city to provide specialized, compassionate support for mental health emergencies
Common complaints
- Difficulty with communication, such as unresponsive staff, unreturned calls, or staff hanging up on callers
- Challenges with prescription management and medical administrative tasks
- Concerns about high turnover of doctors and practitioners at certain clinics
- Issues with billing departments resulting in incorrect charges and collections disputes
- Negative experiences with clinic closures leading to canceled appointments
- Frustration with access to timely support, with some individuals reporting feeling worse after seeking help
"Serena is a medical assistant here and she has to be one of the rudest people I have dealt with professionally. She has LITERALLY HUNG UP IN MY FACE TWICE when asking if I’m gonna get my son’s meds which he needs."
— Birdeye/Google Review for Hill Country MHDD Centers"Not to happy with this location, I guess you literally have to tell them that you are going to harm yourself just to get the help if even at that!! I came out of this office feeling worse then when I walked in"
— Birdeye/Google Review for Hill Country MHDD Centers"Save yourself the headache of a high overturn of drs and practitioners. Also there is no billing department so good luck if they bill something to your insurance company wrong."
— Birdeye/Google Review for Harbor Health - KyleSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kyle’s Therapeutic Recreation Program Creates Opportunities for All Abilities – City of Kyle, TX — Oct 17, 2025
- Spring Into April With Community Events All Over Kyle – City of Kyle, TX — Mar 31, 2026
- Kyle Youth Can Dive, Run, and Play with Upcoming Parks Programs – City of Kyle, TX — Mar 19, 2026
- 50,000 Calls Later: Kyle 311 Celebrates One Year of Service – City of Kyle, TX — Mar 11, 2026
- Back-to-School Success Starts at the Library – City of Kyle, TX — Aug 20, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Kyle
CommuniCare is a nonprofit primary and specialty healthcare system based in San Antonio, TX, offering comprehensive, integrated care for all ages (pediatrics, family medicine, women's health, teen and senior care, and more) with 25+ clinics across the San Antonio area and surrounding counties (including Bexar, Hays, and Kendall). Key services include pediatric and adult primary care, specialty care (cardiology, neurology, dermatology, rheumatology, sports medicine), dental, vision, behavioral health, telemedicine, and patient resources such as insurance, billing, and medical records requests. They operate as a nonprofit with 280 employees, founded in 1972, and headquartered in San Antonio. For Kyle, TX, CommuniCare provides accessible primary care options for children and adults in the region, including clinic locations in nearby San Antonio and Boerne. Phone: (210) 233-7000. Website: communicaresa.org.
Hill Country MHDD Centers is a government mental health and developmental disability agency serving 19 Central Texas counties (Bandera, Blanco, Comal, Edwards, Gillespie, Hays, Kendall, Kerr, Kimble, Kinney, Llano, Mason, Medina, Menard, Real, Schleicher, Sutton, Uvalde, Val Verde). Based in Kerrville, TX, it operates 4 offices including its HQ at 819 Water Street, Kerrville. The agency provides mental health services for children and adults, developmental disability programs, and outpatient substance abuse treatment. Founded in 1997, it employs about 85 people and has annual revenue in the $25–50 million range. Contact: mhfa@hillcountry.org or info@hillcountry.org; main phone: (830) 792-3300 (and toll-free options listed). If you’re looking for a specific “Kyle MH Center,” this page describes Hill Country’s centralized Hill Country MHDD Centers, not a separate Kyle-focused center.
Comparing your options?
See other behavioral health clinics in Kyle, or search the full directory by insurance, ratings, and more.

