Gundersen Lutheran Emergency
Urgent Care • La Crosse, WI • Since 1891 • 1 (Gundersen Lutheran Emergency in La Crosse) locations
About
Gundersen Lutheran Emergency in La Crosse refers to Gundersen Health System’s emergency services located in La Crosse, Wisconsin. Gundersen Health System is a nonprofit, patient-centered health network founded in 1891 and headquartered in La Crosse, with facilities across Wisconsin, Minnesota, and Iowa. The system provides primary and specialized care and operates multiple hospitals and clinics. In 2022, Gundersen united with Bellin Health to form Emplify Health, expanding emergency and other services across the region, including the La Crosse area. Notable details: - Headquarters: La Crosse, WI - Services: Primary, specialty, and emergency care - Locations: La Crosse-based facilities plus other Wisconsin, Minnesota, and Iowa sites - Contact: Main line for Gundersen Health System: (608) 782-7300 If you’re specifically seeking the La Crosse emergency department, you’ll find Gundersen’s emergency services under the Gundersen Health System network, now operating as part of Emplify Health, with the La Crosse campus (1900 South Ave, La Crosse, WI 54601) being the central reference point.
Clinic Type
Urgent Care
Address
1900 South Ave., Hospital, Level 1, La Crosse, WI 54601
Phone
(Phone number not provided in extracted text)
crfeedback@gundersenhealth.org
Opening Hours
Sun–Sat: All day open
Emergency Care
Emergency Department at Gundersen Lutheran Medical Center in La Crosse, WI
Services Offered
Team
Insurance & Payment
—
Hospital/ER co-pays may apply, Emergency visit charges during night hours per policy, Hospital/ER visits may incur co-pays; urgent care/ER billing policies referenced but no explicit payment options provided
Languages Spoken
—
FAQs
Use Emergency for:
Alcohol or drug intoxication or overdose; Bone fractures; Changes in vision or trouble speaking; Chest pain/heart attack; Confusion or change in mental status; Dizziness; Loss of consciousness/head injuries; Numbness or weakness on one side/stroke symptoms; Pregnancy-related problems (bleeding or abdominal pain); Severe abdominal pain; Severe cuts; Severe headache - sudden onset; Sexual assault or domestic violence; Shortness of breath; Suicide attempt or suicidal thoughts or threats; Trauma such as car accident, fall, drowning, violence, fire or sports/recreational injury.
Who should use the Gundersen Lutheran Emergency department?
For serious or life-threatening illnesses or injuries; if non-emergency, consider Urgent Care or appropriate departments.
What services are available at the Emergency department?
Emergency care for conditions including chest pain, stroke symptoms, severe trauma, seizures, severe abdominal pain, overdose, and other life- or limb-threatening issues; also Emergency mental health care via the EMPATH unit.
What is the address for the Emergency department?
1900 South Ave., Hospital, Level 1, La Crosse, WI 54601
What are the hours of operation?
Sun–Sat: All day open
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 4.2 out of 5 stars (MedicalRecords.com) (77 reviews)
- CMS HCAHPS (reported via Momentary Labs): 4 out of 5 stars (overall patient satisfaction rating) (443 patients surveyed)
- Yelp: 2 out of 5 stars (45 reviews)
Patients praise
- Highly skilled and professional medical staff
- Effective and efficient emergency care for some patients
- Strong reputation for specialized services like cardiology and cancer treatment
- High recommendation rates in standardized surveys (e.g., CMS HCAHPS)
Common complaints
- Long wait times
- Concerns regarding hospital cleanliness
- Inconsistent staff bedside manner, particularly regarding Medicaid patients
"One of the best hospitals that I know of. I would trust them with my life."
— MedicalRecords.com User Review"It was terrible, they made us wait an unreasonable amount of time for paper work and it was very unsanitary, the bed sheets were not clean."
— Yelp User Review"Some issues if you have Medicaid. Some providers can be nasty toward you but mostly the care is good."
— MedicalRecords.com User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Emplify Health opens EmPATH unit I Gundersen Health System — May 11, 2026
- EmPATH unit reaches fundraising goal I Gundersen Health — Jan 14, 2026
- Emergency mental health facility opens at Emplify La Crosse - WIZM 92.3FM 106.7FM 1410AM — Apr 17, 2026
- Gundersen expands mental health services with EmPATH unit — Apr 17, 2026
- EmPATH Unit - BWBR — Apr 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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