La Crosse, Wis., hospital and clinics - Mayo Clinic Health System
Urgent Care • La Crosse, WI • 1 urgent care clinic (La Crosse) locations
About
Mayo Clinic Health System (MCHS) is a nonprofit healthcare organization providing clinics, hospitals, and facilities across Iowa, Wisconsin, and Minnesota, including La Crosse. It combines community-based providers with Mayo Clinic resources to offer comprehensive physical and virtual care close to home, including well-child visits, vaccines, urgent and specialty care, and 24/7 virtual services. MCHS operates 17 offices in the United States, with a notable presence in La Crosse and nearby Minnesota/Wisconsin communities, and emphasizes collaboration with Mayo Clinic for higher-level expertise. Additional highlights include recognized hospital quality in specialized care and ongoing local health system news and events.
Clinic Type
Urgent Care
Address
800 West Ave. S., La Crosse, WI 54601
Phone
608-785-0940
—
Opening Hours
Building hours: Mon-Fri 7:00 AM–5:00 PM; Sat 7:00 AM–1:00 PM (Urgent Care building hours shown); Emergency Department hours: Open 24 hours
Telehealth
Available 24/7/365 for patients age 3 and older via Primary Care On Demand through the patient portal (computer or Mayo Clinic app)
Emergency Care
Emergency Department (Open 24 hours)
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What are the urgent care clinic hours?
Building hours show Mon-Fri 8:00 AM - 5:00 PM; Sat-Sun 6:00 AM - 8:00 PM. Emergency Department is open 24 hours.
Where is Mayo Clinic Health System in La Crosse located?
Addresses include 700 West Ave. S., 800 West Ave. S., 232 Third Street North Suite 100, 615 S. 10th St., and 815 Tenth St. S., all in La Crosse, WI 54601.
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS/Momentary Labs: 4 out of 5 stars (based on 984 CMS HCAHPS surveys) (984 surveys)
- Yelp: 1.7 out of 5 stars (18 reviews)
- Better Business Bureau (BBB): A+ (Business Rating, not a customer satisfaction score) (N/A)
Patients praise
- Majority of patients willing to recommend the facility (approx. 81-92%)
- Cleanliness of hospital facilities frequently rated highly
- Some patients report feeling well-cared for by professional and attentive staff members
- Strong performance in nursing and physician communication metrics according to standardized surveys
Common complaints
- Communication issues, including feeling unheard by medical staff
- Dissatisfaction with responsiveness in the emergency room and via patient portals
- Perceived arrogance or dismissiveness from some physicians
- Concerns regarding administrative delays and wasted time during assessments
- General frustration with perceived overcharging or lack of professional service
"not only me but my family feel cared about and kept us reassured. and beyond and I have never felt so cared for by medical professionals."
— A-Better-Place.com user review"Several less than great experiences, but this was the real deal breaker... Many hours wasted, in turn... I'll be going to any other clinic that exists going forward."
— Wanderlog user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Home - Mayo Clinic Health System — Sep 23, 2025
- MAYO CLINIC HEALTH SYSTEM-SOUTHWEST WISCONSIN ... — May 11, 2026
- Mayo Clinic Health System - Franciscan Healthcare La Crosse - Emergency Medicine in La Crosse, WI United States - Apple Maps — Mar 15, 2026
- Mayo Clinic Health System - Apple Maps — Apr 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in La Crosse
Gundersen Lutheran Emergency in La Crosse refers to Gundersen Health System’s emergency services located in La Crosse, Wisconsin. Gundersen Health System is a nonprofit, patient-centered health network founded in 1891 and headquartered in La Crosse, with facilities across Wisconsin, Minnesota, and Iowa. The system provides primary and specialized care and operates multiple hospitals and clinics. In 2022, Gundersen united with Bellin Health to form Emplify Health, expanding emergency and other services across the region, including the La Crosse area. Notable details: - Headquarters: La Crosse, WI - Services: Primary, specialty, and emergency care - Locations: La Crosse-based facilities plus other Wisconsin, Minnesota, and Iowa sites - Contact: Main line for Gundersen Health System: (608) 782-7300 If you’re specifically seeking the La Crosse emergency department, you’ll find Gundersen’s emergency services under the Gundersen Health System network, now operating as part of Emplify Health, with the La Crosse campus (1900 South Ave, La Crosse, WI 54601) being the central reference point.
Neighborhood Family Clinics provides affordable primary and urgent medical care in western Wisconsin, including La Crosse area options. They offer services such as physical exams, illness care, flu shots, pregnancy Tests, urinalysis, blood tests, X-ray & EKG, hearing tests, health coaching, nutritional counseling, and mental health counseling, with a low administrative overhead to reduce visit costs. Locations include Onalaska and Viroqua, WI. Key details: small staff (3 employees), multiple contact numbers, and limited web traffic but consistent U.S. presence. If you’re seeking cost-conscious, problem-oriented care in the La Crosse area, this clinic network may be worth considering.
Comparing your options?
See other urgent care clinics in La Crosse, or search the full directory by insurance, ratings, and more.

