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Clinic Type

Mental Health

Address

2960 Charters Street, LaSalle, IL 61301-3488

Phone

815-224-1610

Email

hfs.dcssconnect@illinois.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Mental Health Service Provider
  • Outpatient Psychiatric Clinic
  • psychiatric services
  • adult and possibly child/adolescent mental health services

Team

  • North Central Behavioral Health Systems — Mental Health Service Provider
  • Community Hospital of Ottawa — Outpatient Psychiatric Clinic

Insurance & Payment

Languages Spoken

FAQs

What is the address of North Central Behavioral Health Systems (LaSalle)?

2960 Charters Street LaSalle, IL 61301-3488

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Health US News: 3 out of 5 overall; long-term care rating: As Expected (Not stated)
  • Caring.com: 4.0 (from 1 review) (1 review)
  • Select Nursing Home: Overall Rating: 3; Health Inspection Rating: 3; QM Rating: 4; Long-Stay QM Rating: 4 (Not stated)
  • NursingHomeDatabase.com: Overall Rating: 5 Stars (CMS overall rating 5/5) (Not stated)
  • OpenNPI: Overall rating: 5 (Not stated)
  • Medicare.gov Care Compare: Overall rating shown on page (not captured in snippet) (Not stated)

Patients praise

  • Great care reported by a reviewer ("provide great care")
  • Kind aides and good social activities noted in one review
  • Outdoor/social activities and trips described positively (e.g., trips and gazebo)

Common complaints

  • Facility is described as older; rooms can be warm in summer (though updating is in progress)
  • Higher ratings vary across sources (some show 3/5 vs. 5-star CMS)
  • Complaints/incidents/penalties reported by at least one source (substantiated complaints, fines, payment denials)

"“the home provide great care” and “The aides are a God send, they are all very kind”"

Caring.com review excerpt

"“The rooms are little warm in the summer but they are working on that.”"

Caring.com review excerpt

"Select Nursing Home reports incidents/complaints/penalties: “Number of Facility Reported Incidents - 3… Number of Substantiated Complaints - 5… Number of Fines - 1… Total Amount of Fines… 43050… Number of Payment Denials - 2”"

Select Nursing Home page

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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La Salle, IL·Mental Health

North Central Behavioral Health Systems (NCBHS) is a nonprofit mental health and substance use services provider based in La Salle, Illinois, serving children, adults, and families across North Central and West Central Illinois. With 6 offices (including its LaSalle headquarters at 2960 Chartres St., LaSalle, IL 61301), NCBHS offers counseling, education, and a range of specialty behavioral health services. It has served over 50,000 clients in 40+ years and is governed by a community Board of Directors, holding Joint Commission accreditation. Primary focus areas include mental health care and substance use services across multiple counties in Illinois.

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La Salle, IL·Mental Health

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