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Clinic Type

Primary Care

Address

Lackawanna (local Lackawanna residents; telehealth platform)

Phone

+18002215140

Email

info@plushcare.com

Opening Hours

Same-day appointments 7 days a week

Telehealth

Yes

Services Offered

  • primary care
  • telehealth
  • video visits
  • preventive care
  • annual wellness exams
  • medication management
  • prescription refills
  • referrals through insurance network
  • lab tests
  • urgent concerns
  • ongoing health conditions

Technology & Equipment

  • video telehealth platform
  • secure video consultations
  • online scheduling
  • digital prescription handling

Insurance & Payment

monthly membership $19.99, initial visit $129, Most patients with in-network insurance pay $30 or less

Languages Spoken

Pricing

  • $19.99 /month
  • Initial visits $129
  • Most patients with in-network insurance pay $30 or less per visit

Current Offers

Same-day appointments 7 days a week — $19.99 /month

Commitments

  • Quality telehealth care comparable to in-person visits
  • Clear upfront pricing
  • Convenient at-home exams via video
  • Prescriptions sent to local pharmacies
  • Cancel anytime

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LocalityBiz, Yelp, and Vitals: mixed to negative reviews on third-party aggregator sites (0 reviews on some professional directories, while others contain anecdotal user feedback)

Patients praise

  • thorough and professional clinical care from some providers
  • accessibility for some patients via telehealth services
  • positive rapport established over long-term relationships

Common complaints

  • difficulties with phone communication and appointment scheduling
  • perceived lack of care or attention to patient concerns
  • administrative issues, including records management and long wait times

"LMG is HORRIBLE at returning calls and answering the phone, which is unfortunate since Dr. Harasym is a PHENOMENAL doctor! God forbid they call you back the same day."

LocalityBiz review of Lackawanna Medical Group

"This was the worse experience ever. No one acted like they cared what so ever... THIS IS THE CRAPPIEST DRS OFFICE. DO NOT GO HERE."

LocalityBiz review of Scranton Primary Health Care Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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