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Clinic Type

Family Medicine

Address

55-510 Kamehameha Highway, Suite 5, Laie, HI 96762

Phone

808-263-5017

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Adventist Health ProviderMatch (Dr. Joyce A. Pritchard): 5.0/5.0 (40 reviews)
  • Adventist Health ProviderMatch (John P. Murray, FNP): 5.0/5.0 (33 reviews)
  • Vitals: 4.6/5.0

Patients praise

  • Providers are frequently described as excellent listeners who take time with patients.
  • Staff are often noted as friendly and helpful.
  • Patients report feeling cared for, comfortable, and involved in their own treatment plans.
  • High ratings for bedside manner and professionalism.

Common complaints

  • Some reviews have expressed concerns regarding perceived lack of empathy and diagnostic confidence, as well as frustration with financial/insurance aspects of care.

"Dr. Pritchard is absolutely fantastic. Best doctor I have ever had. Give this woman a raise."

Adventist Health ProviderMatch Patient Review

"John Murray is very efficient, family oriented, caring, detailed, awesome bedside manners, gets to the source."

Adventist Health ProviderMatch Patient Review

"No honesty, No Sympathy , No Care . Save yourself and stay away from this women."

Vitals Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More family medicine clinics in Laie

Laie, HI·Family Medicine

Summary: The HMSA (Hawaii Medical Service Association) is Hawaii’s nonprofit health insurer and Blue Cross Blue Shield licensee, founded in 1938 and headquartered in Honolulu. They serve over 700,000 people and offer health coverage, provider networks, and related services across Hawaii (with broad mission to help individuals access the best care). For “Find a Doctor – HMSA Laie,” HMSA’s site typically provides a doctor finder tool to locate in-network physicians near Laie, Hawaii, and to verify provider availability, specialties, and ratings within HMSA’s network. To proceed, use HMSA’s Find a Doctor / Doctor Finder feature on hmsa.com and search for doctors in Laie or the surrounding 96762 area, filtering by specialty, network (in-network), and acceptance of HMSA plans. If you need, I can guide you step-by-step to locate a Laie-area HMSA-affiliated physician.

VerifiedOnline bookingSince 1938
Laie, HI·Family Medicine

Primary Care services from Hawaiʻi Pacific Health in Laie are part of the nonprofit health system serving Hawaii and the Pacific region. The organization provides in-person and telehealth options (video and phone) for primary care needs, with a network of hospitals, clinics, and physicians. If you’re seeking a primary care provider in or near Laie, HPH offers appointment scheduling, including telehealth, and access to a broader care network across Hawaii. For clinic locations, contact numbers, and current services, visit hawaiipacifichealth.org or call their Hawaii-based lines.

VerifiedOnline bookingSince 2001

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