Primary Care | Hawaiʻi Pacific Health
Primary Care • Laie, HI • Since 2001
About
Hawaii Pacific Health is a nonprofit health care network serving Hawaii and the Pacific region, offering in-person and telehealth primary care and other medical services. Based in Honolulu (HQ on Hawaii), it operates 7 offices in the United States (primarily Hawaii) and provides video and phone appointments with doctors. It employs about 952 people and reports annual revenue around $37.8 million. If your interest is specifically "Primary Care | Hawaiʻi Pacific Health Laie," note that Laie is not listed among the current Hawaii Pacific Health locations; they have multiple Hawaii sites (Honolulu, Lihue, Aiea) with primary care and telehealth options. For Laie, you may want to verify whether HPH has a Laie location or refer to nearby facilities in Honolulu or other islands for primary care.
Clinic Type
Primary Care
Address
55 Merchant St, Honolulu, Hawaii 96813, US
Phone
808-643-4DOC (4362)
SCM.Contracts@hawaiipacifichealth.org
Opening Hours
Video visits available daily, 8 a.m. to 8 p.m. for certain services; general appointment hours not fully specified on page
Telehealth
Yes (Video appointments via MyChart; telehealth/Video or In-person appointments)",
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
—
FAQs
How do I schedule with a PCP?
Call 808-643-4DOC (4362) or use MyChart to schedule video or in-person appointments.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Hawaii Pacific Health official website: 5-star rating system based on likelihood to refer a provider. (Requires a minimum of 30 returned surveys to display a rating.)
Patients praise
- Commitment to transparency by publishing patient ratings and comments.
- Patients have shared positive testimonials regarding expert care and successful treatment outcomes.
Common complaints
- Some patients have expressed negative feedback regarding various aspects of their healthcare experiences.
Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Carol Lai, MD | Hawaiʻi Pacific Health — May 19, 2026
- HMSA's Latest Move Could Worsen Doctor Shortage - Honolulu Civil Beat — May 26, 2026
- HMSA, Hawai‘i Pacific Health propose new health care affiliation amid affordability concerns | Honolulu Star-Advertiser — Jan 8, 2026
- HMSA’s Latest Move Could Worsen Doctor Shortage — May 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
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