Imperial Calcasieu Human Services Authority
Behavioral Health • Lake Charles, LA • Not specified locations
About
Imperial Calcasieu Human Services Authority (ImCal HSA) is a Louisiana government agency providing integrated behavioral health services across five parishes (Allen, Beauregard, Calcasieu, Cameron, Jefferson Davis). Services include behavioral health therapy, counseling, child/adolescent services, developmental disabilities support, gambling services, and interaction services coordination. Headquarters in Lake Charles, with 8 offices statewide. They operate under an eight-member board and focus on empowering individuals with mental health, addiction, or developmental challenges toward self-directed, meaningful lives. Contact: info@imcalhsa.org; main phone: (337) 475-3100.
Clinic Type
Behavioral Health
Address
Not explicitly provided on page
Phone
Not provided on page
info@imcalhsa.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
24/7 CRISIS HOTLINE(833) 900-0055
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services does ImCal HSA offer?
Behavioral Health Services including outpatient counseling, crisis services, assessment/evaluation, referral, and access services; mental health and addictive disorders treatment for adults and children.
What services does the Behavioral Health Services division provide?
Comprehensive and coordinated outpatient services to individuals with mental illness and/or an addictive disorder (alcohol, drugs, gambling) for both adults and children.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Lake Area Psychiatry): 3.6 out of 5 stars (27 reviews) (27 reviews)
- Birdeye (Psychiatric Center - permanently closed): 3.5 out of 5 stars (11 reviews) (11 reviews)
- Healthgrades (Michelle Dyer, APRN): 4.1 out of 5 stars (9 reviews) (9 reviews)
- Healthgrades (Iva Conde, MSN): 5.0 out of 5 stars (5 reviews) (5 reviews)
- Healthgrades (Dr. David Buttross III, MD): 3.2 out of 5 stars (9 reviews) (9 reviews)
Patients praise
- Providers described as compassionate, attentive, and knowledgeable
- Patients reporting significant improvement in quality of life and mental health stability
- Appreciation for telehealth options and convenience
- Staff reported as helpful and friendly at certain locations
Common complaints
- Reports of office staff being rude or unprofessional
- Issues with billing, insurance, and scheduling (e.g., missed appointments, deposit policies)
- Complaints about poor communication or inability to reach providers
- Allegations of medication management issues and lack of attentiveness
"She genuinely cares about my mental health and well being... Very attentive and positive provider. Short wait time. Friendly and helpful office staff."
— Tebra (Jacqueline Taylor, APRN)"Psychiatrist, Dr. Latonya Woods, refused to refill my medications (or all of them) on multiple occasions... I was out of medication for months. Horrible practice."
— Birdeye (Lake Area Psychiatry)"I’ve seen two ex-psych psych practitioners in Lake Charles who ignored me and thought that they “knew it all” and both women didn’t listen to me... I thank God for Cain for recognizing that there was a problem and for listening to my concerns."
— LocalityBiz (Mental Connections of SW LLC)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Freedom Behavioral Hospital expands geriatric care in Lake Charles — Apr 6, 2026
- Dr. Kimberly D. Law, MD - Psychiatrist in Shreveport, LA — May 14, 2026
- Lane Regional Medical Center Expands Mental Health Services Access With New Health & Wellness Clinic in Zachary - Mental Health Network — Jan 6, 2026
- Dorian Rolston, LMSW • The Terrebonne Group Psychologists & Therapists in New Orleans — Oct 23, 2025
- Carissima Edwards Lpc-S - Mental Health Counselor Specialist in La Place, LA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Lake Charles
Imperial Calcasieu Human Services Authority (ImCal HSA) is a Louisiana government agency providing integrated behavioral health services across five parishes (Allen, Beauregard, Calcasieu, Cameron, Jefferson Davis). Services include behavioral health therapy, counseling, child/adolescent services, developmental disabilities support, gambling services, and interaction services coordination. Headquarters in Lake Charles, with 8 offices statewide. They operate under an eight-member board and focus on empowering individuals with mental health, addiction, or developmental challenges toward self-directed, meaningful lives. Contact: info@imcalhsa.org; main phone: (337) 475-3100.
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Lake Charles Behavioral Health Clinic is a behavioral health facility located at 4105 Kirkman St in Lake Charles, Louisiana. The clinic provides Medicaid application assistance for clients.
Lake Charles Behavioral Health Clinic is a mental health clinic located at 4105 Kirkman St in Lake Charles, Louisiana. The clinic offers Medicaid Application Assistance for clients.
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