Lake Wales - Optum - WellMed
Family Medicine • Lake Wales, FL
Clinic Type
Family Medicine
Address
1143 State Road 60 E, Lake Wales, FL 33853
Phone
1-863-679-8815
dcalderon@wellmed.net
Opening Hours
Monday 8 a.m. to 5 p.m. Tuesday 8 a.m. to 5 p.m. Wednesday 8 a.m. to 5 p.m. Thursday 8 a.m. to 5 p.m. Friday 8 a.m. to 5 p.m.
Telehealth
Available (virtual visits referenced in extras)
Services Offered
Team
Insurance & Payment
—
We accept many major health insurance plans. Insurance plans accepted vary by doctor and can change. Please call your clinic directly to confirm what insurances are accepted.
Languages Spoken
FAQs
What are the office hours?
Monday 8 a.m. to 5 p.m.; Tuesday–Friday 8 a.m. to 5 p.m.
What is the address for Optum - Lake Wales?
1143 State Road 60 E, Lake Wales, FL 33853
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Optum Official Website: 4.3 out of 5 (based on 39 reviews for a specific provider at this location) (39 reviews (for specific provider))
- ComplaintsBoard: 1.0 out of 5 (14 reviews (for WellMed))
- PissedConsumer: 1.3 out of 5 (28 reviews (for WellMed Medical Management))
Patients praise
- Some providers described as friendly, knowledgeable, and attentive
- Ease of communication with specific individual doctors reported by some patients
- Efficiency in taking labs and patient history into account to avoid duplicate testing
Common complaints
- Difficulties with medication refills and prescription management
- Long wait times and unresponsive customer service (phone lines)
- Concerns regarding insurance acceptance and being dropped as patients
- Perceived lack of thoroughness or rushing during appointments
- Communication issues between office staff and patients
"He is friendly and knowledgeable answers all my questions and takes my labs from other providers into account before ordering multiples of the same test, saving me a poke to collect more blood."
— Optum Patient Review"It took a month (and 20 phone calls) of going back and forth trying to get my medication refilled. They say I will get a call back and nothing happens."
— ComplaintsBoard"He's more interested in getting to next patient than listening to complaints or ailments."
— Optum Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Community Partners | Polk Senior Games — Oct 25, 2025
- Optometry Tampa FL - Sight360 — Jul 1, 2026
- Belinda Shanks — Jun 24, 2026
- Optum Wellmed Taking Care Of Your Health With +-apps — Feb 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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