Formerly Lake Wales Medical Center - AdventHealth
Urgent Care • Lake Wales, FL • Since 1973
About
Summary: AdventHealth Lake Wales is the rebranded successor to Lake Wales Medical Center, part of AdventHealth, a large Protestant nonprofit hospital network headquartered in Altamonte Springs, Florida. The Lake Wales facility operates under AdventHealth and is part of AdventHealth’s multi-state system (including Florida). The AdventHealth network has undergone branding changes (rebranded in 2019) and operates 57 hospitals across nine states as of 2025, with a focus on quality and safety awards (e.g., March 2022 Emerald Award from Leapfrog). If you’re looking for Lake Wales-specific details (services, address, or specialties), let me know and I can pull those.
Clinic Type
Urgent Care
Address
410 South 11th Street, Lake Wales, FL 33853
Phone
+1 863-676-1433
AHS.digital.crm@AdventHealth.com
Opening Hours
Hours information: Please call for hours. Open 24 hours for Emergency Department.
Emergency Care
Open 24/7
Services Offered
Technology & Equipment
Insurance & Payment
—
Pay bill online, Financial assistance, Price estimates, Billing and financial services, In-person payment, Phone payments
Languages Spoken
FAQs
What are the visiting hours?
Visiting Hours: Please call for hours.
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Promallu (Aggregated): 3.9/5 stars (1,069 reviews)
- Healthgrades: 65% (Patients who gave a rating of 9 or 10)
- Leapfrog Group: 93% (Overall rating)
Patients praise
- Reports of kind, respectful, and compassionate nursing and physician care
- Timely and professional medical attention in certain departments
- Effective communication from staff regarding health status and discharge needs
Common complaints
- Reports of dismissive or unconcerned staff behavior in emergency settings
- Concerns regarding quality of care and end-of-life handling
- Patient experience metrics (e.g., cleanliness, staff responsiveness) scoring slightly below national averages on some platforms
"My dad came into your care a few weeks ago. From start to finish, everyone stayed consistently in contact with me and treated my dad with so much kindness, love and respect."
— Promallu review"This is by far the worse Hospital Ive ever seen, they force my mothers death in on the 3rd floor because they didnt want to deal with her."
— Yelp review"The Assistant Nurse Manager Ytshita was incredibly rude and unconcerned with the quality of care. She had the audacity to step up and yell at me in the ER."
— Promallu reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- AdventHealth and Community Leaders Unveil New Pulmonology and Critical Care Office in Lake Wales - Central Florida Health News — Aug 27, 2025
- AdventHealth Lake Wales recognized for excellence with ACC Chest Pain Center Accreditation | AdventHealth News and Stories — Nov 10, 2025
- AdventHealth and community leaders unveil new Pulmonology and Critical Care office in Lake Wales | AdventHealth News and Stories — Aug 27, 2025
- AdventHealth Lake Wales Earns Second Straight "A" Grade From Hospital Rating Organization. - LakeWalesNews.net — Nov 19, 2025
- AdventHealth Lake Wales welcomes new general surgeon | AdventHealth News and Stories — Jul 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Lake Wales
Central Florida Health Care, Inc. (CFHC) is a nonprofit, patient-centered primary care provider founded in 1972 and headquartered in Winter Haven, FL. They offer a broad range of services including primary and chronic care, men’s health, dental, endocrinology, HIV & Hep C, nutritional counseling, diabetes education, OB/GYN, optometry, podiatry, and social services. CFHC operates 7 offices across Florida with a focus on serving all community members regardless of ability to pay. Contact: main lines 866-234-8534 or 863-291-5110. Although there is no Lake Wales-specific location listed, CFHC serves Central Florida communities and has a presence in nearby cities such as Winter Haven, Lakeland, Avon Park, and Mulberry. If you’re seeking services in Lake Wales, CFHC could be a relevant nearby provider to consider, given their Central Florida footprint and patient-centered approach.
Swift Care Urgent Care Center is a small medical practice based in Lake Wales, Florida. It operates as a partnership and has a single employee. The center appears to have limited online presence with about 1,370 monthly visits and a low bounce rate, primarily serving users in the United States. There is no specific information on services, hours, or contact details provided in the summary. If you’re seeking urgent care in East Polk County, this facility is geographically aligned (Lake Wales area) but additional details (hours, wait times, accepted insurances) are not listed here.
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