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About

Summary: AdventHealth Lake Wales is the rebranded successor to Lake Wales Medical Center, part of AdventHealth, a large Protestant nonprofit hospital network headquartered in Altamonte Springs, Florida. The Lake Wales facility operates under AdventHealth and is part of AdventHealth’s multi-state system (including Florida). The AdventHealth network has undergone branding changes (rebranded in 2019) and operates 57 hospitals across nine states as of 2025, with a focus on quality and safety awards (e.g., March 2022 Emerald Award from Leapfrog). If you’re looking for Lake Wales-specific details (services, address, or specialties), let me know and I can pull those.

Clinic Type

Urgent Care

Address

410 South 11th Street, Lake Wales, FL 33853

Phone

+1 863-676-1433

Email

AHS.digital.crm@AdventHealth.com

Opening Hours

Hours information: Please call for hours. Open 24 hours for Emergency Department.

Emergency Care

Open 24/7

Services Offered

  • Digestive Care
  • Emergency Services
  • Hospital-based care
  • Primary stroke center
  • DNV GL Accredited Hospital
  • DNV GL Certified Primary Stroke Center
  • The Leapfrog Group Hospital
  • Close to home care
  • Physician services (specialists)
  • Mammography
  • Lab services
  • Radiology/Imaging
  • Visitor amenities
  • Financial assistance
  • Price estimates
  • Care coordination
  • Support services

Technology & Equipment

  • Advanced imaging
  • Digital record keeping
  • Patient safety protocols

Insurance & Payment

Pay bill online, Financial assistance, Price estimates, Billing and financial services, In-person payment, Phone payments

Languages Spoken

  • English

FAQs

What are the visiting hours?

Visiting Hours: Please call for hours.

Awards & Accreditations

  • The Leapfrog Group Hospital
  • DNV GL Accredited Hospital
  • DNV GL Certified Primary Stroke Center

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Promallu (Aggregated): 3.9/5 stars (1,069 reviews)
  • Healthgrades: 65% (Patients who gave a rating of 9 or 10)
  • Leapfrog Group: 93% (Overall rating)

Patients praise

  • Reports of kind, respectful, and compassionate nursing and physician care
  • Timely and professional medical attention in certain departments
  • Effective communication from staff regarding health status and discharge needs

Common complaints

  • Reports of dismissive or unconcerned staff behavior in emergency settings
  • Concerns regarding quality of care and end-of-life handling
  • Patient experience metrics (e.g., cleanliness, staff responsiveness) scoring slightly below national averages on some platforms

"My dad came into your care a few weeks ago. From start to finish, everyone stayed consistently in contact with me and treated my dad with so much kindness, love and respect."

Promallu review

"This is by far the worse Hospital Ive ever seen, they force my mothers death in on the 3rd floor because they didnt want to deal with her."

Yelp review

"The Assistant Nurse Manager Ytshita was incredibly rude and unconcerned with the quality of care. She had the audacity to step up and yell at me in the ER."

Promallu review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Lake Wales, FL·Urgent Care

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Lake Wales, FL·Urgent Care

Swift Care Urgent Care Center is a small medical practice based in Lake Wales, Florida. It operates as a partnership and has a single employee. The center appears to have limited online presence with about 1,370 monthly visits and a low bounce rate, primarily serving users in the United States. There is no specific information on services, hours, or contact details provided in the summary. If you’re seeking urgent care in East Polk County, this facility is geographically aligned (Lake Wales area) but additional details (hours, wait times, accepted insurances) are not listed here.

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