Lake Wales - Central Florida Health Care
Urgent Care • Lake Wales, FL • Since 1972 • 1 (Lake Wales location) locations
About
Central Florida Health Care, Inc. (CFHC) is a nonprofit, patient-centered primary care provider founded in 1972 and headquartered in Winter Haven, FL. They offer a broad range of services including primary and chronic care, men’s health, dental, endocrinology, HIV & Hep C, nutritional counseling, diabetes education, OB/GYN, optometry, podiatry, and social services. CFHC operates 7 offices across Florida with a focus on serving all community members regardless of ability to pay. Contact: main lines 866-234-8534 or 863-291-5110. Although there is no Lake Wales-specific location listed, CFHC serves Central Florida communities and has a presence in nearby cities such as Winter Haven, Lakeland, Avon Park, and Mulberry. If you’re seeking services in Lake Wales, CFHC could be a relevant nearby provider to consider, given their Central Florida footprint and patient-centered approach.
Clinic Type
Urgent Care
Address
305 W Central Ave, Lake Wales, FL 33853
Phone
(863) 676-0054
billingdept@cfhconline.org
Opening Hours
Monday - Thursday 7:30 am - 5:30 pm; Friday 7:30 am – 5:00 pm
Emergency Care
No explicit emergency services listed
Services Offered
Team
Insurance & Payment
—
Sliding fee, Pay bill link, Cash, Credit Card
Savings plan: Sliding fee program
Languages Spoken
FAQs
What services are available at this location?
Adult Primary Care, Pediatric Primary Care, OB/GYN, Women’s Health Services, laboratory, and chronic disease management.
Location: Lake Wales – what are the hours?
Mon-Thu 7:30 am - 5:30 pm; Fri 7:30 am – 5:00 pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.3 out of 5 stars (181 reviews (aggregate for network))
- Better Business Bureau (BBB): Not accredited; failure to respond to complaints cited
Patients praise
- General positive average rating across broad review platforms suggesting some satisfied patient experiences
Common complaints
- Difficulties with administrative tasks such as medical record transfers and appointment scheduling
- Reports of long wait times and unresponsive staff at reception desks
- Perceived lack of attentiveness or care from some providers
- Complaints regarding professional communication and office procedures
"This place is the worst, when you walk in there are 5 people sitting at the reception desk, yet no one asks if they can help you."
— Birdeye Review"I am a patient of central health care and the only thing central health care cares about is getting money from the patients health insurance not helping people at all."
— BBB ComplaintSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Central Florida Health Care INC - Lake Wales, FL - Optum — Dec 14, 2025
- Dental Care - Central Florida Health Care, Inc. (CFHC) serving Lake ... — May 4, 2026
- CFHC Brings Life-Saving Mammogram Access to Lake Wales, Davenport - Central Florida Health News — Sep 19, 2025
- Dermatology - Central Florida Health Care — Sep 23, 2025
- Lab - Central Florida Health Care — Sep 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Lake Wales
Summary: AdventHealth Lake Wales is the rebranded successor to Lake Wales Medical Center, part of AdventHealth, a large Protestant nonprofit hospital network headquartered in Altamonte Springs, Florida. The Lake Wales facility operates under AdventHealth and is part of AdventHealth’s multi-state system (including Florida). The AdventHealth network has undergone branding changes (rebranded in 2019) and operates 57 hospitals across nine states as of 2025, with a focus on quality and safety awards (e.g., March 2022 Emerald Award from Leapfrog). If you’re looking for Lake Wales-specific details (services, address, or specialties), let me know and I can pull those.
Swift Care Urgent Care Center is a small medical practice based in Lake Wales, Florida. It operates as a partnership and has a single employee. The center appears to have limited online presence with about 1,370 monthly visits and a low bounce rate, primarily serving users in the United States. There is no specific information on services, hours, or contact details provided in the summary. If you’re seeking urgent care in East Polk County, this facility is geographically aligned (Lake Wales area) but additional details (hours, wait times, accepted insurances) are not listed here.
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