
Preferred Behavioral Health Group
Behavioral Health • Lakewood, NJ • Since 1978
About
Preferred Behavioral Health Group (PBHG) is a nonprofit behavioral health provider serving central New Jersey, including Lakewood in Ocean/Monmouth counties. Key details: - Services: Comprehensive behavioral health care—mental health treatment, substance use support, counseling, outpatient and residential programs for children, teens, adults, and seniors; also prevention and wellness initiatives. - Locations: 10 offices in New Jersey, including Lakewood (700 Airport Road and 725 Airport Road) and nearby Ocean/Monmouth sites (e.g., 1405 Highway 35 N, Ocean; 40 Christopher Way, Eatontown; 848 W. Bay Ave, Barnegat). - Headquarters: Brick, NJ; founded 1978; nonprofit, private ownership. - Contact: Main phone lines listed (e.g., 1-732-785-1900 and 1-732-367-4700). - Website: preferredbehavioral.org If you’re looking specifically for PBHG Lakewood services, you’ll find Lakewood Office locations at Airport Road addresses and related Ocean/Monmouth county sites offering integrated behavioral health programs.
Clinic Type
Behavioral Health
Address
1500 Route 88 West, Brick, NJ 08724, US
Phone
732-367-4700
lcasas@preferredbehavioral.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Insurance & Payment
—
Languages Spoken
—
Current Offers
New Patient Offer — null
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What Patients Say
Overall sentiment across review platforms: negative
- Rehab.com: 1.6/5 stars (based on 7 reviews) (7 reviews on Rehab.com)
Patients praise
- Some patients have expressed satisfaction with individual therapists and long-term care providers
- Nonprofit status and trauma-informed care focus
Common complaints
- Administrative inefficiency and billing issues
- Poor communication and difficulty scheduling/refilling prescriptions
- Reports of rude office staff
- Long wait times and unprofessional clinical interactions
- Concerns regarding the quality of care and therapist competence
"The people at the front desk have to be some of the most rude, difficult people I’ve ever interacted with. They never want to help, they’ll cut you off while speaking and transfer you to different departments in circles until you’re on the phone all day and seemingly no one knows how to help you."
— LocalityBiz user review"I guess putting people in debt collection due to their own inability to do billing correctly is their version of mental health treatment. Oh and not letting you get your psychiatry meds unless you have 2 appts a week with a therapist so they can make money. Theyre just soooo bad"
— Rehab.com user review"Been getting help from a Therapist and Dr. here now for almost 6 months .. As to the greeting staff they could smile more and the waiting room could use an update but Overall I am pleased with both my ability to get there , the patience that I receive from everyone and the understanding of my Therapists .. Not everyone has a need to get in and get out .. I rate this 4 stars because I appreciate the help"
— A Better Place user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Preferred Behavioral Health Group Announces New Board Leaders - NJBIA — Dec 19, 2025
- Preferred Behavioral Health Group announces two new board members | ROI-NJ — Jul 11, 2025
- Preferred Behavioral Health Group’s Dr. Adam J. Sagot Named One of TradeFlock’s “Top 10 Healthcare Executives Transforming USA 2025” - Insider NJ — Dec 5, 2025
- New Jersey Behavioral Health Workforce Report for April 2026 (Apr 20–26) | 181 Registered Providers — Apr 27, 2026
- New Jersey Expands Loan Forgiveness for Behavioral and Mental Health Professionals - Lakewood Alerts — Oct 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
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