Franciscan Medical Clinic
Family Medicine • Lakewood, WA
About
Franciscan Medical Clinic in Lakewood, WA offers family medicine, primary care, and urgent/walk-in care services. The clinic provides in-person and virtual visits, with urgent care available for same-day needs like minor injuries, infections, and acute illnesses. Additional services include orthopedics, sports medicine, cancer care, cardiovascular health, gynecology, and pregnancy care.
Clinic Type
Family Medicine
Address
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Phone
800-276-8807
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Virtual Urgent Care / Virtual Visits
Emergency Care
Emergency Medicine
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 3.3 out of 5 stars (46 reviews)
- Birdeye (aggregating Google reviews for Gravelly Lake location): 2.3 out of 5 stars (39 reviews)
Patients praise
- Some patients praise specific providers for kindness and competence
- Helpful and timely assistance for urgent care needs (e.g., prompt care)
- Professional and courteous service experienced by some patients
Common complaints
- Difficulties with scheduling and appointment cancellations
- Issues with front desk staff communication and professionalism
- Billing and insurance claim problems
- Long wait times to get an appointment
- Inadequate notification about doctor absences or scheduling errors
"I would go to literally any other doctor’s office than here. Been going here for a few years too long and it is the most disorganized, uninformed, and deceitful staff I have ever encountered regarding anything medical."
— Patient review on Birdeye"My husband and I see Dr Vo, have been for about 5 years. We are always treated with respect and kindness when we go in. We have had zero issues getting referrals for specialists."
— Patient review on Birdeye/haogiayensao"Prompt care was great with my 5 year old when she stuck a bead up her nose! Very caring and gentle. Got us in pretty quick too. Primary care side different story. ARNP Kimberly Valencia is AMAZINGLY nice, but the front staff for her is beyond terrible."
— Patient review on LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Troy P. Houseworth, MD - General Surgeon in Federal Way, WA — May 14, 2026
- Isabella E. Lwiza - Certified Nurse Midwife in Burien, WA — May 14, 2026
- Liliya V. Bilan, PA - Physician Assistant in Des Moines, WA — May 14, 2026
- Need shoulder surgery? The robot will see you now at this Lakewood hospital — Mar 9, 2026
- What to know about Virginia Mason Franciscan Health (Video) | Tacoma News Tribune — Feb 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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