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About

Lancaster Behavioral Health Hospital is a privately held mental health hospital based in Lancaster, Pennsylvania, with facilities in the United States. It provides inpatient and outpatient services for adults and adolescents with mental illness. The hospital operates through a partnership between Penn Medicine Lancaster General Health and Universal Health Services and opened in July 2018. Key details: - Industry: Hospitals and Health Care - Type: Privately Held - Headquarters: Lancaster, PA, USA - Addresses: 333 Harrisburg Ave, Lancaster, PA 17603 (HQ); additional Lancaster, PA location - Services: Inpatient and outpatient behavioral health care for adults and adolescents - Status: Active - Parent/partnership: Penn Medicine Lancaster General Health and Universal Health Services - Contact: 717-740-4160 / 717-740-4100 - LinkedIn: linkedin.com/company/lancaster-behavioral-health-hospital (1,379 followers) If you’re seeking care options, this hospital focuses on inpatient treatment for mental health conditions and supports patients through a Penn General Health and UHS partnership.

Clinic Type

Behavioral Health

Address

333 Harrisburg Ave Lancaster, PA 17603

Phone

717-740-4100

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • outpatient mental health programs
  • partial hospitalization program PHP
  • intensive outpatient program IOP
  • outpatient mental health programs (general)

Insurance & Payment

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Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vivian Health: 4.0/5 (4 reviews) (4 reviews)
  • Nursa (clinician shift reviews): 3.00 (151 reviews)
  • Glassdoor (employee reviews): 2.7/5 (34 reviews) (34 company reviews)
  • US News patient experience ratings: Not specified in results

Patients praise

  • Some patient-review sources show relatively high overall ratings (e.g., 4.0/5 on Vivian).

Common complaints

  • Complaints and investigations have led to citations/incidents at the hospital.
  • Some summarized patient-experience items indicate problems (e.g., sometimes communication and discharge/discussion shortcomings).
  • Non-patient review sources (clinician/employee) show lower ratings (Nursa 3.00; Glassdoor 2.7/5).

"“Management puts nurses in unsafe assignments then ‘punishes’ them when they speak up about it.”"

— Vivian Health (review excerpt)

"“Lancaster Behavioral Health Hospital was cited for two incidents… after investigations prompted by complaints.”"

— LancasterOnline

"Patients who reported that they “would probably not or definitely not recommend the hospital.”"

— HealthCare4PPL (CMS-based patient experience summary)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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