Behavioral Health & Psychiatry - UM Health-Sparrow
Mental Health and Behavioral Health • Lansing, MI • Since 1896 • 1 (Lansing) locations
About
Summary: - The page is about University of Michigan Health-Sparrow (formerly Sparrow Health System), a nonprofit, integrated health system now branded as UM Health-Sparrow. It serves Mid-M Michigan with a full range of services and is anchored by the region’s top facilities, including the flagship Herbert-Herman Cancer Center and the Thoracic Cardiovascular Institute, plus a Level 1 Trauma Center. - Rebrand context: The organization underwent a name change to University of Michigan Health-Sparrow, with communications and billing reflecting either the old or new branding during transition. - Focus areas relevant to Behavioral Health & Psychiatry: The site highlights comprehensive care across the system, but does not provide specific Behavioral Health & Psychiatry program details in the excerpt. It emphasizes accessible, award-winning care, community impact, and patient-centered services across primary, emergency, and specialty care settings. If you’re specifically seeking Behavioral Health & Psychiatry at UM Health-Sparrow Lansing, you may want to visit the official site’s behavioral health section or contact UM Health-Sparrow Lansing for precise program offerings, providers, locations, and appointment options.
Clinic Type
Mental Health and Behavioral Health
Address
1120 E Michigan Ave, Lansing, MI 48912, US
Phone
517.364.8100
info@TheMac.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Yes
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (University of Michigan Health - Sparrow): 2.1/5 stars (126 reviews)
- Yelp (Sparrow St Lawrence Campus): 2.4/5 stars (7 reviews)
- Facebook (University of Michigan Health-Sparrow): 88% recommend (3,142 reviews)
Patients praise
- some patients report positive interactions with social workers and case managers who provided support during difficult times
- some reports of respectful and kind treatment by nurses and physicians in certain departments
- successful medication management by outpatient psychiatric staff for some patients
Common complaints
- long wait times in emergency or care settings
- perceived disorganization in care coordination
- concerns about patient treatment, responsiveness, and communication from staff
- challenges in having formal patient complaints substantiated across Michigan mental health systems
"4 plus hours waiting in an almost empty waiting room... Once I got back to see everyone, they were great."
— FindRehabCenters.org review"The social workers and case managers went above and beyond to support us through an incredibly difficult time."
— Yelp review"The staff was very supportive. The Psychiatrist was able to get find a very helpful combination of medications. I feel so much better and am so happy to have ..."
— Rehab.com reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UM board signs off on two new hospital facilities in Lansing — Feb 19, 2026
- New behavioral health hospital coming to Lansing in 2028 - mlive.com — Jun 26, 2026
- Two projects at U-M Sparrow to expand psychiatric health services, surgery beds - Bridge Michigan — Feb 19, 2026
- Granger family pledges largest gift in history of UM-Health Sparrow — Jun 25, 2026
- U of Michigan Health to build $83M behavioral health hospital - Becker’s Behavioral Health — Feb 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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