Lansing Urgent Care-West
Urgent Care • Lansing, MI
Clinic Type
Urgent Care
Address
—
Phone
+8006486630
mnay@lansing.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.5 out of 5 stars (185 reviews (across 7 locations))
- Healthgrades: 1 star (1 review)
Patients praise
- friendly and professional medical staff/providers
- efficient service for certain needs (e.g., stitches, acute illness)
- convenience of online check-in/scheduling
- thorough exams and clear referrals
Common complaints
- long wait times despite online appointments
- perceived lack of staff concern or professionalism
- frustration with services offered vs promised (e.g., lab work)
- billing or co-pay policies for follow-up visits
"Many reviews highlight the friendly and helpful staff, who strive to make each visit comfortable and respectful. Patients appreciate how quickly they are seen..."
— Loc8NearMe"This place is absolutely awful. Why make an appointment online if they're going to have you wait an hour or more? The actual care is fine."
— Yelp"It was more than a bad experience - it was a defeating, deflating, demoralizing experience, and it's made my life harder, not better."
— HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UM Health-Sparrow turns former Rite Aid into full-service health care hub — Oct 8, 2025
- Photos: UM Health-Sparrow's new pharmacy, urgent care opens in former Rite Aid — Oct 8, 2025
- McLaren Health officially opens Grand Ledge location — Oct 6, 2025
- UM Health-Sparrow to open new pharmacy in Lansing — Oct 8, 2025
- Expanding Access to Health Care in Grand Ledge...- Total Local — Nov 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Lansing
University of Michigan Health-Sparrow Urgent Care Lansing is part of the rebranded University of Michigan Health-Sparrow system (formerly Sparrow Health System). It operates as an integrated, nonprofit health system based in Lansing, Michigan, offering urgent care services among broader specialty care through the UM Health-Sparrow network. The organization emphasizes accessible, high-quality care with a range of services including rural/community outreach, primary care, pediatric care, emergency services (Mid-Michigan’s Level 1 trauma center), and specialized programs. Note: the system has undergone a name change to University of Michigan Health-Sparrow during the transition from Sparrow Health System.
Southside | Lansing Urgent Care likely refers to the Lansing Urgent Care location on the south side of Lansing. Key takeaways: - Lansing Urgent Care operates 6 offices in the Lansing area (including locations on Saginaw Highway and Clippert Street). - Services include urgent care visits, on-site lab and X-ray, sports physicals, occupational health, and telemedicine with a patient portal. If you need the exact southside address, I can fetch the precise Southside location or its hours.
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