University of Michigan - Sparrow Urgent Care
Urgent Care • Lansing, MI • Since 1896
About
University of Michigan Health-Sparrow Urgent Care Lansing is part of the rebranded University of Michigan Health-Sparrow system (formerly Sparrow Health System). It operates as an integrated, nonprofit health system based in Lansing, Michigan, offering urgent care services among broader specialty care through the UM Health-Sparrow network. The organization emphasizes accessible, high-quality care with a range of services including rural/community outreach, primary care, pediatric care, emergency services (Mid-Michigan’s Level 1 trauma center), and specialized programs. Note: the system has undergone a name change to University of Michigan Health-Sparrow during the transition from Sparrow Health System.
Clinic Type
Urgent Care (multi-location group)
Address
Charlotte: 616 Meijer St., Charlotte, MI 48813; East Lansing: 2682 E. Grand River Ave., East Lansing, MI 48823; Grand Ledge: 1015 Charlevoix Dr., Grand Ledge, MI 48837; Lansing: 1004 E. Michigan Ave., Lansing, MI 48912; Mason: 800 E. Columbia St., Mason, MI 48854
Phone
Charlotte: 517-541-5935; East Lansing: 517-333-6562; Grand Ledge: 517-627-0100; Lansing: 517-364-9790 (partial display in excerpt); Mason: 517-244-8900
info@TheMac.org
Opening Hours
Charlotte: Mon-Fri 8 a.m.–8 p.m; Sat-Sun 8 a.m.–4 p.m. East Lansing/Lansing/Grand Ledge/Mason: 7 days a week 8 a.m.–8 p.m. (hours may vary by location)
Services Offered
Insurance & Payment
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Office visit charges plus COVID-19 test billing, consult with provider first for test
Languages Spoken
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FAQs
What are the hours for Charlotte Urgent Care?
Hours: Monday-Friday 8 a.m. – 8 p.m.; Saturday-Sunday 8 a.m. – 4 p.m.
What are the hours for East Lansing Urgent Care?
Hours: 8 a.m. – 8 p.m. | 7 days a week
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (for Sparrow Urgent Care East Lansing): 2.4 out of 5 stars (184 reviews)
- Yelp (for Sparrow Health System): 2.1 out of 5 stars (average for Sparrow Health System) (184 reviews)
Patients praise
- some patients report exceptional personal care from specific nurse practitioners and physician assistants
- efficiency in check-in processes for some visits
- thoroughness of specific medical providers
Common complaints
- long wait times in emergency and urgent care settings
- reports of dismissive or unhelpful staff interactions
- dissatisfaction with billing processes and transparency regarding costs
- concerns regarding communication between departments
"We came in to the ER at midnight. It is now 8AM. No updates, just uncomfortably sitting with a needle in my arm - the people I have interacted with have all been pretty dismissive..."
— Yelp reviewer (Sparrow Health System)"Many reviewers highlight the warm and personable nature of providers... who take the time to thoroughly address patient concerns and ensure a comforting experience."
— UrgentCareList.com synthesisSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UM Health-Sparrow turns former Rite Aid into full-service health care hub — Oct 8, 2025
- UM Health-Sparrow opens new pharmacy in downtown Lansing — Oct 8, 2025
- Photos: UM Health-Sparrow's new pharmacy, urgent care opens in former Rite Aid — Oct 8, 2025
- UM Health-Sparrow to open new pharmacy in Lansing — Oct 8, 2025
- ICYMI: UM Health-Sparrow Opens New Downtown Lansing Location to Combat Pharmacy Desert - Michigan Business Network % — Oct 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Lansing
Southside | Lansing Urgent Care likely refers to the Lansing Urgent Care location on the south side of Lansing. Key takeaways: - Lansing Urgent Care operates 6 offices in the Lansing area (including locations on Saginaw Highway and Clippert Street). - Services include urgent care visits, on-site lab and X-ray, sports physicals, occupational health, and telemedicine with a patient portal. If you need the exact southside address, I can fetch the precise Southside location or its hours.
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