Border Clinic: Family Medicine in Laredo and Zapata, TX and ...
Family Medicine • Laredo, TX • Since 2011
About
Border Clinic PLLC is a small medical practice offering family medicine and related services in Laredo, TX, with additional presence in Zapata, TX, and Kansas City, KS. Key details: - Services: family medicine including chronic conditions, mental health, diabetes care, wellness/preventive care, men’s and women’s health, STD testing, immunizations, pediatric care, and a medical weight loss program. - Locations: main address at 1405 Jacaman Rd, Laredo, TX (two offices listed in Laredo); serves patients in Laredo, Zapata, and Kansas City. - Network info: founded 2011; self-owned; small workforce (2 employees listed); contact numbers provided. - Web presence: borderclinic.com; modest web traffic with US and Mexico as top traffic sources. If you’re specifically looking for a family medicine provider in Laredo (and related TX areas), Border Clinic PLLC covers comprehensive primary care needs and targeted services such as diabetes care and preventive health.
Clinic Type
Family Medicine (multi-location group)
Address
1310 Trey Dr, Laredo, TX 78041; 908 Hidalgo Blvd, Suite A, Zapata, TX 78076
Phone
(956) 727-3047
marketing@borderclinic.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
telemedicine appointments available
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
Current Offers
New patient offer
FAQs
What services does Border Clinic offer in Laredo and Zapata?
Family medicine primary care including pediatrics, men’s and women’s health, preventive care, chronic condition management, wellness exams, and mental health support.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care: 3.0 out of 5 (38)
- Medical News Today: 2.4 out of 5 (7)
Patients praise
- Compassionate and caring medical providers
- Informative and patient-centered consultations
- Clean and welcoming office environment
- Helpful and knowledgeable staff (in some experiences)
- Bilingual (English/Spanish) services
Common complaints
- Poor customer service reported at the front desk
- Difficulties with appointment scheduling and prescription refills
- Concerns regarding staff professionalism and responsiveness
"Horrendous customer service. Made my appointment over the phone for a refill in medication and front staff I had to go in for blood work first. Thugs run the office medical clerk manning the phones rolling her eyes as she answered calls confirming appointments."
— WebMD Care Review"My first visit with Dr. Mercado went amazingly well! Dr. Mercado really took the time to go over my health issues one issue at a time. Dr. Mercado has great bed side manners and she really listened to my health concerns."
— LocalityBiz Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Cynthia Cantu, MD - Family Medicine Doctor in Laredo, TX — May 14, 2026
- Dr. Luis M. Benavides, MD - Family Medicine Doctor in Laredo, TX — May 14, 2026
- Michelle F. Grasso, CSW - Clinical Social Worker in Zapata, TX — May 14, 2026
- Dr. Carlos N. Casas, MD - Internal Medicine Physician in Laredo, TX — May 14, 2026
- Student Health Clearance Laredo, TX - Medpoint Urgent Care — May 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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