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Clinic Type

Family Medicine

Address

Phone

(956) 796-4990

Email

PHRapps@CHS.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine
  • Telehealth
  • Primary care for adolescents and adults
  • Management of chronic disease and acute illnesses (hypertension, diabetes)
  • Management of depression, anxiety, ADD/ADHD
  • Women's health (thyroid, weight loss)
  • Men's health (low testosterone, weight loss)
  • Sports physicals
  • Minor procedures
  • Wellness visits

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • rater8 (Dr. Melchor Cardenas): 4.8/5 (278 ratings)
  • rater8 (Dr. Eduardo Gómez-Vázquez): 5.0/5 (820 ratings)
  • WebMD (Dr. Claudia Mercado): 3.0/5 (38 ratings)
  • Healthgrades (Dr. Eduardo Gomez-Vazquez): 3.8/5 (5 ratings)
  • Healthgrades (Dr. Eloy Zamarron): 4.4/5 (14 ratings)

Patients praise

  • Doctors described as knowledgeable, experienced, and thorough
  • Compassionate care and good bedside manner reported for many physicians
  • Doctors are frequently praised for listening well and explaining medical conditions clearly
  • Bilingual communication (Spanish/English) is appreciated by patients

Common complaints

  • Long wait times in offices
  • Unprofessional or unhelpful front desk/administrative staff
  • Difficulty scheduling appointments or reaching the office by phone
  • Perceived lack of bedside manner or dismissiveness by some doctors

"Dr. Zamarron is a dedicated and compassionate doctor. He gives patients excellent care and is attentive to their needs... Office waits are sometimes a little longer than expected but it is totallly worth the effort for being under his care."

Healthgrades

"Dr, David Cruz is great... The problem is, they never answer the phone... Dr. Cruz is great, his office staff, makes him look bad."

Healthgrades

"Horrendous customer service... front staff I had to go in for blood work first. Thugs run the office medical clerk manning the phones rolling her eyes as she answered calls... Customer services speak volumes and this clinic clearly lacks it."

WebMD

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Border Clinic PLLC is a small medical practice offering family medicine and related services in Laredo, TX, with additional presence in Zapata, TX, and Kansas City, KS. Key details: - Services: family medicine including chronic conditions, mental health, diabetes care, wellness/preventive care, men’s and women’s health, STD testing, immunizations, pediatric care, and a medical weight loss program. - Locations: main address at 1405 Jacaman Rd, Laredo, TX (two offices listed in Laredo); serves patients in Laredo, Zapata, and Kansas City. - Network info: founded 2011; self-owned; small workforce (2 employees listed); contact numbers provided. - Web presence: borderclinic.com; modest web traffic with US and Mexico as top traffic sources. If you’re specifically looking for a family medicine provider in Laredo (and related TX areas), Border Clinic PLLC covers comprehensive primary care needs and targeted services such as diabetes care and preventive health.

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