Family Practice Associates: Family Medicine
Family Medicine • Lenox, MA
Clinic Type
Family Medicine
Address
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Phone
(413) 442-1019
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Opening Hours
Monday - Friday 8AM - 5PM
Website
Emergency Care
On-call doctor available; weekends, evenings, and holidays staffed by on-call physician
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
Office Hours
Monday - Friday 8AM - 5PM; Closed 12:00PM - 1:00PM daily for lunch.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 5.0 stars (Dr. Georgia Martin) (3 reviews)
- Vitals: 5.0 stars (Dr. Heather Flynn) (4 ratings, 2 reviews)
- WebMD: 5.0 stars (Dr. Elizabeth Boham) (2 ratings)
Patients praise
- Highly valued individual physicians for their kindness, thoroughness, and effective care
- Professional and attentive demeanor of some specific providers
Common complaints
- Long wait times for appointments and in-office visits
- Frustration with office staff and perceived lack of responsiveness (e.g., returned calls, medication refills)
- Perceived lack of compassion or dismissive attitude from some medical providers
"Extremely long wait time to see a doctor here. You can get in sooner if you see a Nurse Practitioner, but they'll just cancel on you."
— us.a-better-place.com"Had to reschedule an appt (minor car accident on way) and I'm now booked for next summer! As for requesting a refill on medication, be prepared to have requests from your pharmacy go unanswered and requests from the patient portal go unanswered."
— localitybiz.com"Smart, caring and effective. A rare professional during these current years. Dr Flynn turned my life around following serious errors during a serious medical emmergency by a differnt doctor."
— Vitals.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Doctors - Primary Health Associates, P.C.
- Pioneer Physicians Network Expands Care Team at Family Practice Associates - Pioneer Physicians Network — Apr 1, 2026
- Dr. Thomas Shih Lee, MD - New Lenox, IL - Family Medicine
- PULSE PRIMARY CARE - 36555 26 Mile Rd, Lenox, Michigan - Yelp
- Candr Medical Group SC - Medicare
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Lenox
Summary: Berkshire Health Systems (BHS) is a nonprofit, multi-site health care system based in Pittsfield, MA, serving Berkshire County. It operates two main acute-care hospitals (Berkshire Medical Center in Pittsfield and Fairview Hospital in Great Barrington), a Satellite Emergency Facility in North Adams, and an extensive network of 28 provider clinics with 51 office locations. BHS offers 24/7 emergency care, advanced imaging and lab services, cancer care at the BMC Cancer Center, urgent care, home health through Berkshire Visiting Nurses Association, and a broad primary/ specialty care network. As the largest employer in Berkshire County, BHS supports over 4,000 regional jobs and emphasizes community partnerships. Contact: 855-855-2000 or 413-447-2000; headquarters in Pittsfield, MA. If you’re specifically looking for Lenox-related care, BHS operates across the county with multiple sites, but Lenox is not listed as a separate Lenox facility in their current locations.
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