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Carilion Clinic is a multi-location health system with a Family Medicine residency program and clinical leadership roles. The Lexington location of Carilion Children’s Pediatric Medicine has been highlighted as opening a new pediatric facility, with coverage in Lexington, VA. For the specific address you mentioned, the key Lexington site is associated with Carilion Clinic’s presence in Roanoke-area facilities, and recent 2026 notices indicate expansions in Lexington (pediatric medicine) rather than a standalone “Family Medicine” office on Houston Street. If you’re seeking precise details for Carilion Clinic Family Medicine on Lexington’s Houston Street, the most reliable next steps are: - Check Carilion Clinic’s official “Locations” page for Lexington, VA listings and exact street addresses. - Look for the Lexington pediatric facility openings announced in January 2026 for the most current facility details and contact info. - Contact Carilion Clinic’s Roanoke/Lexington offices directly via the HQ mailing address or main line for appointment specifics.

Clinic Type

Family Medicine

Address

108 Houston St, Suite C, Lexington, VA 24450

Phone

Not specified

Email

billingservice@carilionclinic.org

Opening Hours

Not specified

Telehealth

Yes (video visits offered)

Emergency Care

Not specified

Services Offered

  • Primary Care
  • Family medicine

Technology & Equipment

  • Not specified

Team

  • Not specified, Not specified — Not specified

Insurance & Payment

  • Most major health insurance carriers

Carilion Clinic contracts with most major health insurance carriers. List updated periodically and subject to change without notice.

Not specified

Financing: Not specified

Savings plan: Not specified

Languages Spoken

  • Not specified

Pricing

  • Not specified

Current Offers

Not specified — Not specified

FAQs

Not specified

Not specified

Commitments

  • Not specified

Awards & Accreditations

  • Not specified

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • LocalityBiz/General Public Review Platforms: Generally poor ratings on third-party public review platforms due to negative staff experiences

Patients praise

  • Some patients described providers as thorough and willing to explain medical information at an understandable level

Common complaints

  • Reports of rude or condescending behavior by office and administrative staff
  • Dissatisfaction with communication regarding treatment plans and patient care
  • Frustration regarding pain management medication policies and coordination with pain management specialists
  • Concerns about billing costs and perceived lack of patient-centered care
  • Allegations regarding procedures performed without clear consent

"I never got past 'Barb' the rude, disengaged, condescending person who answers the phone... So much for patient care and service."

— LocalityBiz Patient Review

"I signed a contract to only receive my pain meds from this office and was sent to pain management... The doctor refused to fill meds. Now I'm in pain no meds and no help!!!!"

— LocalityBiz Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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