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About

Lexington Clinic is Central Kentucky’s oldest and largest independent multi-specialty group practice. Founded in 1920 and headquartered in Lexington, KY, it employs about 334 people and operates 30+ locations with 200+ physicians across 40+ specialties. Their internal medicine offerings are part of a broad care system that includes primary care, family medicine, telehealth, walk-in care, and specialized services such as rheumatology, cardiology, orthopedics, dermatology, and cancer/neuroscience care. The Lexington Clinic’s Internal Medicine lineup includes board-certified physicians (e.g., Elaine Alexander, MD) who provide comprehensive adult primary care and specialty services within the broader Lexington Clinic network.

Clinic Type

Internal Medicine

Address

1221 South Broadway, Lexington, KY 40504

Phone

+1 (859) 258-4000

Email

alstu@lexclin.com

Opening Hours

Mon - Fri: 8:00 a.m. - 5:00 p.m.

Emergency Care

Industrial Medicine, Pre-employment Physicals, Women's Preventive Care

Services Offered

  • Internal Medicine
  • General Internal Medicine
  • Geriatrics
  • Immunizations
  • Comprehensive Clinical Preventive Services
  • Industrial Medicine
  • Pre-employment Physicals
  • Women's Preventive Care

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What are the hours for Lexington Clinic South Broadway?

Mon - Fri: 8:00 a.m. - 5:00 p.m.

Do you offer preventive services for adults?

Yes. Our internal medicine team provides comprehensive preventive services for adults 19 and older.

What services are included under internal medicine at Lexington Clinic South Broadway?

General internal medicine, geriatrics, immunizations, and comprehensive clinical preventive services.

Is there industrial medicine or pre-employment physicals available at this location?

Yes, industrial medicine and pre-employment physicals are offered.

Is there women’s preventive care available at this location?

Yes, women’s preventive care is available.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Lexington Clinic official patient survey (Press Ganey): internal department specific ratings (e.g., 173 ratings/30 reviews for Dr. Wicker; 221 ratings/67 reviews for Dr. Mullen) (varies by provider; internal platform shows hundreds of ratings per department)
  • Birdeye: 2.0 out of 5 stars (2 reviews)

Patients praise

  • praise for specific, knowledgeable, and compassionate physicians, particularly Dr. Wicker
  • long-term patient loyalty citing consistent care over many years
  • professionalism of some front desk and administrative staff members

Common complaints

  • reports of unprofessional and demeaning staff behavior
  • difficulties with administrative tasks and prescription refills
  • concerns regarding billing practices, including aggressive collection before insurance resolution
  • complaints about poor quality of care and perceived lack of depth in medical examinations

"Dr. Wicker is the most knowledgeable and compassionate doctor I have ever encountered. His nurse is very sweet too."

— Lexington Clinic Patient Reviews Page

"Aggressive billing practices when they won't wait for the supplement to pay after Medicare. How many older people are you taking advantage of..."

— Better Business Bureau

"The receptionist ladies were make fun of patients, talking behind people's backs, and laughing loudly..."

— LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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