Libertyville OrthoAccess Immediate Care | Illinois Bone & Joint Institute
Urgent Care • Libertyville, IL • Since 1991
About
Libertyville OrthoAccess Immediate Care at Illinois Bone & Joint Institute (IBJI) provides same-day orthopedic urgent care for fractures, sprains, and other musculoskeletal concerns. IBJI is a private, fellowship-trained, board-certified orthopedic group founded in 1991 with multiple Chicagoland locations, including Des Plaines (HQ) and Morton Grove, offering on-site services such as physical therapy and diagnostic imaging. To find a Libertyville- area OrthoAccess or book care, visit IBJI’s site or contact their Libertyville location for immediate orthopedic evaluation.
Clinic Type
Urgent Care
Address
Libertyville, IL
Phone
8473243020
marketing@ibji.com
Opening Hours
7:30 AM - 6 PM
Telehealth
Online virtual injury screenings available even when OrthoAccess is closed
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.8/5 (648 (Company-wide average))
- Chicago Consumers' Checkbook: "Superior" ratings for care quality (8)
- BestProsInTown: Not explicitly stated average (40)
Patients praise
- Professional and knowledgeable clinical staff/doctors
- Effective treatments and successful outcomes (surgeries, injections)
- Compassionate patient care during procedures
- Efficient physical therapy services
- Convenient same-day availability for immediate care
Common complaints
- Billing and copay issues
- Long wait times
- Unfriendly or dismissive office staff communication
- Disorganized follow-up or scheduling processes
"I really enjoy PT at IBJI in Libertyville. I've been several times and the care and knowledge is A+"
— Patient review on SocialClimb platform"Good Doctors… terrible business practices. Extremely long waits. Unfriendly office staff... If you want to be treated like a number, like waiting & having your information incorrectly stated you’ll love them"
— Patient review on Unilocal"I had a right hip injection this afternoon... Georgia sensed my apprehension and held my hand during the procedure. She was so comforting!"
— Patient story on IBJI websiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- IBJI OrthoAccess Immediate Care Comes to Arlington Heights North | Blog | IBJI — Oct 2, 2025
- IBJI Expands Partnership With Chicago Wolves at Rosemont Ice Arena | Blog | IBJI — Nov 14, 2025
- IBJI Expands Chicagoland Care Team with Four New Physicians | Blog | Illinois Bone & Joint Institute — Sep 11, 2025
- IBJI Consolidates Lakeview East & West Sites to Enhance Patient Experience | Blog | IBJI — Nov 4, 2025
- Now Open: IBJI Physical Therapy in Rosemont | Blog | Illinois Bone & Joint Institute — Sep 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Libertyville
WellNow Urgent Care, which operates numerous walk-in clinics including locations formerly part of Physicians Immediate Care, provides urgent care services such as treatment for illnesses and injuries, rapid testing, and other health needs. The Libertyville site is part of WellNow’s network, following the acquisition of Physicians Immediate Care in 2022. The company is headquartered in Chicago, IL, employs about 703 people, and generated approximately $175.9 million in annual revenue. WellNow expanded through acquisitions (e.g., Hometown Urgent Care, Primary Urgent Care) and has a presence in the United States, with one or more offices in the Libertyville area as part of its nationwide footprint. If you’re specifically seeking the Libertyville location details, you may want to verify the exact address and hours on WellNow’s site or contact their Libertyville clinic directly.
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