Physicians Immediate Care | Libertyville - WellNow Urgent Care
Urgent Care • Libertyville, IL • Since 2012
About
WellNow Urgent Care, which operates numerous walk-in clinics including locations formerly part of Physicians Immediate Care, provides urgent care services such as treatment for illnesses and injuries, rapid testing, and other health needs. The Libertyville site is part of WellNow’s network, following the acquisition of Physicians Immediate Care in 2022. The company is headquartered in Chicago, IL, employs about 703 people, and generated approximately $175.9 million in annual revenue. WellNow expanded through acquisitions (e.g., Hometown Urgent Care, Primary Urgent Care) and has a presence in the United States, with one or more offices in the Libertyville area as part of its nationwide footprint. If you’re specifically seeking the Libertyville location details, you may want to verify the exact address and hours on WellNow’s site or contact their Libertyville clinic directly.
Clinic Type
Urgent Care
Address
416 S Milwaukee Ave, Libertyville, IL 60048
Phone
(847) 979-1112
wn5338@wellnow.com
Opening Hours
Not specified on page
Telehealth
WellNow Virtual Care available
Emergency Care
911 call for true emergencies
Services Offered
Technology & Equipment
Insurance & Payment
No specific list of insurances provided; guidance mentions insurance accepted and potential need to bring insurance card
Credit cards, Debit cards, Cash (not explicitly stated but implied by card acceptance)
Languages Spoken
—
Pricing
FAQs
Do I need an appointment?
No appointment or referral required; walk in or check in online.
Do I need an appointment to visit?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. You can also check in online at a WellNow center of your choice.
What should I bring when I visit?
Bring your health insurance card (if you plan to use insurance), photo ID, and a list of any current medications. We will copy this information for our files. If you have secondary insurance, bring that as well and we will submit it on your behalf.
How do I know when to go to ER vs urgent care?
WellNow treats non-life-threatening injuries and illnesses. Use ER for true emergencies (call 911). We have X-ray, on-site stitching, and point-of-care labs for many conditions.
Can I get care without insurance?
WellNow Urgent Care offers competitive pricing for uninsured patients and accepts credit/debit cards.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health (WellNow network): 3.19 out of 5 stars (1,337 reviews)
- Better Business Bureau (BBB): Not explicitly aggregate rated in common stars for parent entity, though hundreds of complaints cited (753 complaints filed against parent company WellNow Urgent Care over a 3-year period)
Patients praise
- helpful and nice medical staff providing necessary care
- clear instructions from providers
- smooth process for some routine services
Common complaints
- billing and payment issues, including unexpected charges and double billing
- rude or unprofessional staff interactions
- long wait times even with appointments
- issues with office systems and administrative processes
"When checking in the front desk lady was so rude, giving one word answers."
— Yelp review for Physicians Immediate Care, Libertyville"They wait 2 plus hours even though you have an appointment. They cancel tests you ordered for no reason and charge you for services you dont recieve."
— BBB review for WellNow Urgent CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- LLR Partners and WellPoint Invest in Physicians Immediate Care — Feb 18, 2026
- Karen M. Kresevic, PA - Physician Assistant in Berwyn, IL — May 14, 2026
- Paul E. West - Physician Assistant in Melrose Park, IL — May 14, 2026
- Alyssa Bovalino, PA - Physician Assistant in Elmira, NY — May 14, 2026
- New Urgent Care Clinic now open in Lake Zurich — Jan 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Libertyville
Libertyville OrthoAccess Immediate Care at Illinois Bone & Joint Institute (IBJI) provides same-day orthopedic urgent care for fractures, sprains, and other musculoskeletal concerns. IBJI is a private, fellowship-trained, board-certified orthopedic group founded in 1991 with multiple Chicagoland locations, including Des Plaines (HQ) and Morton Grove, offering on-site services such as physical therapy and diagnostic imaging. To find a Libertyville- area OrthoAccess or book care, visit IBJI’s site or contact their Libertyville location for immediate orthopedic evaluation.
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