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About

Northwestern Medicine Family Medicine Lisle is part of the Northwestern Medicine network, a nonprofit health system affiliated with Northwestern University. Based in Illinois, it provides primary care through a broader system that includes 10+ hospitals and multiple medical offices across the region, with flagship facilities like Northwestern Memorial Hospital. The organization emphasizes collaboration among physicians, researchers, and academic centers, and operates as a non-profit healthcare provider with a network of clinics and urgent care centers in Illinois. Primary point: Lisle location is one of many Northwestern Medicine family medicine/primary care sites within the Illinois network. For exact services, providers, and hours at the Lisle location, check the official Northwestern Medicine site or contact the listed patient services.

Clinic Type

Primary Care

Address

Northwestern Medicine Family Medicine Lisle, Lisle, IL

Phone

6303158800

Email

kflesch@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Northwestern Medicine Official Website: 5.0 out of 5 stars (based on example physician ratings) (1,451 ratings (for one primary care physician))
  • LocalityBiz: Generally low ratings in aggregated customer reviews (Multiple individual reviews reported)

Patients praise

  • Excellent care and attentive doctors
  • Thorough and reassuring medical advice
  • Helpful and efficient office/nursing staff
  • Positive experience with phlebotomy services
  • Convenience of MyChart for communication
  • Strong trust in the Northwestern Medicine brand

Common complaints

  • Long wait times
  • Poor communication and prescription refill delays
  • Issues with appointment scheduling and cancellations
  • Perception that doctors do not listen well
  • Concerns about misdiagnosis

"I have received excellent care at this office. The doctors have listened and been very helpful, thorough, and reassuring. the nurses and office staff have been great as well."

LocalityBiz review

"Cancelled appointment without informing. Drove all the way with sick kiddos. Worst nighmare for parents."

LocalityBiz review

"I had my pharmacy request a refill of a prescription on December 5 and never received a response... The communication is very terrible!!!"

LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Duly Health & Care is a large, private Midwest physician-led health system headquartered in Downers Grove, IL. It operates more than 150 locations, including the Lisle area, and offers a full range of in-person visits, same-day telehealth, and urgent/immediate care. The organization is the largest independent multi-specialty medical group in the U.S., with a network that includes DuPage Medical Group (DMG), Quincy Medical Group, and The South Bend Clinic. Key points for Lisle primary care: - Services: primary care and specialty care, in-person visits, video telehealth, and same-day care. - Lisle presence: flagship centers and affiliated clinics in the Chicagoland area (Lisle/Schaumburg region referenced as part of their Illinois footprint). - Care quality focus: value-based care, patient experience, and coordinated care across a large provider network. - Contact/overview: part of Duly Health & Care (DMG), founded 1999; HQ in Downers Grove; private, multi-location Midwest health system.

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Lisle, IL·Primary Care

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