Lockport Rehab and Health Care Center
Long-Term Care • Lockport, NY
About
Lockport Rehab and Health Care Center is a small long-term care and rehabilitation facility based in Lockport, New York. Key points: - Services: Rehabilitation and long-term care with specialty programs and a community-oriented approach. - Location: Headquartered in Lockport, NY, with three offices in Lockport (909 Lincoln Ave and surrounding address duplicates). - Size & finances: Private company with 5 employees and annual revenue estimated between $1M–$5M. - Leadership & workforce: Activities Director Roxanne Byers; workforce mainly in Medical (3) and General Management/Project Management roles. - Online presence: Active homepage (lockportrehab.com) and a LinkedIn page; modest web traffic (about 163 monthly visits; global rank ~8.2 million; bounce rate 0.3%). - Community & culture: Noted for a chili fundraiser supporting the Lockport Palace Theatre; employer reviews average around 2.5/5. - Contact: Phone 716-434-6361. If you’re researching for care services, consider their rehabilitation programs, long-term care offerings, and community initiatives, and contact them directly for current program specifics and admission details.
Clinic Type
Long-Term Care
Address
909 Lincoln Avenue, Lockport, New York 14094
Phone
716-434-6361
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered?
Rehabilitation, long-term care, skilled nursing, therapy services, wound care, palliative care, respite care, dietitian, psychological services, shuttle service, beauty services, private rooms, and extraordinary medical care.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Centers for Medicare & Medicaid Services (CMS): 4 out of 5 stars (CMS/Overall Rating) (10 reviews mentioned on seniors.fyi)
- U.S. News & World Report: 3 out of 5 stars
Patients praise
- Some positive mentions of individual staff members providing excellent care
- Generally acceptable physical facility conditions reported by some reviewers
Common complaints
- Concerns regarding cleanliness and hygiene, specifically reports of infrequent bathing
- Allegations of poor quality food and inadequate nutrition
- Reports of insufficient staffing levels and lack of teamwork among staff
- Criticisms regarding communication with family members and administrative priorities
- Specific complaints regarding the handling of medical care, including monitoring of post-surgical patients and feeding tube management
"My mom was just there for rehab of broken hip & leg....the food was terrible...They let her lie in dirty bloody bandages for 3 days ...it was awful & depressing. The nurses were nice & couldn't do more cause they'd get into trouble. My mom is still depressed from that place..."
— Review on SeniorCare.com"My grandmother has been in there since May. Has been paying out of pocket 15,000 a month. Hasn't been bathed or showered in 9 days...UNACCEPTABLE!!!!...All the owners care about is money. . However some staff has provided excellent care some! This is borderline abuse and fraud!"
— Review on SeniorCare.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lockport Rehab & Health Care Center - Lockport, NY - NYSHFA — Jul 19, 2025
- Lockport Rehab & Health Care Center - Mirador Living — Jun 15, 2026
- Two Niagara County nursing homes sell for combined $27 million — Feb 19, 2026
- Salaries - Lockport Rehab and Health Care Center - Indeed — Jul 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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