Lockport Rehab & Health Care Center - Mirador Living
Rehabilitation Center • Lockport, NY
Clinic Type
Rehabilitation Center
Address
909 Lincoln Ave, Lockport, NY 14094
Phone
+17164346361
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS/Medicare Care Compare"}},{rating:{citations:,confidence:: 4 out of 5 stars (CMS/Medicare Overall Rating)"},reviewCount:{citations:,confidence:
Patients praise
- Facility holds a 4-star overall CMS quality rating
- Some staff noted as providing excellent care
- Clean safety record according to some federal reporting metrics
Common complaints
- Reports of poor food quality (e.g., inedible meals, black bananas)
- Allegations of inadequate hygiene and infrequent bathing of residents
- Concerns regarding low staffing levels and lack of team coordination
- Claims of poor monitoring of post-surgical medical needs
- Criticism of administrative/ownership priorities regarding cost containment over patient welfare
"My mom was just there for rehab of broken hip & leg....the food was terrible, was served black bananas, 2 day old chicken etc. she refused to eat so we brought her food. They let her lie in dirty bloody bandages for 3 days ...it was awful & depressing."
— SeniorCare.com review by Julie Clark"This place should be closed. Food is horrible, nearly inedible. Patients are not bathed. Post surgical patients are not monitored for signs of clotting not to mention the staffing level is low and the staff that are there do NOT work as a team."
— SeniorCare.com review by Ruth OholSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lockport Rehab & Health Care Center - Mirador Living — Jun 15, 2026
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- Briarwood Manor | Assisted Living in Lockport, NY - Mirador Living — Aug 26, 2025
- SLIB Arranges Sale of 113-Unit Assisted Living, Memory Care Community in Western New York — Jan 13, 2026
- New dementia care center opening in Lockport to support WNY families — Oct 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
More rehabilitation center clinics in Lockport
Lockport Rehab and Health Care Center is a small long-term care and rehabilitation facility based in Lockport, New York. Key points: - Services: Rehabilitation and long-term care with specialty programs and a community-oriented approach. - Location: Headquartered in Lockport, NY, with three offices in Lockport (909 Lincoln Ave and surrounding address duplicates). - Size & finances: Private company with 5 employees and annual revenue estimated between $1M–$5M. - Leadership & workforce: Activities Director Roxanne Byers; workforce mainly in Medical (3) and General Management/Project Management roles. - Online presence: Active homepage (lockportrehab.com) and a LinkedIn page; modest web traffic (about 163 monthly visits; global rank ~8.2 million; bounce rate 0.3%). - Community & culture: Noted for a chili fundraiser supporting the Lockport Palace Theatre; employer reviews average around 2.5/5. - Contact: Phone 716-434-6361. If you’re researching for care services, consider their rehabilitation programs, long-term care offerings, and community initiatives, and contact them directly for current program specifics and admission details.
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