Lockport Rehab and Health Care Center
Skilled Nursing Facility • Lockport, NY
About
Lockport Rehab and Health Care Center is a small long-term care and rehabilitation facility based in Lockport, New York. Key points: - Services: Rehabilitation and long-term care with specialty programs and a community-oriented approach. - Location: Headquartered in Lockport, NY, with three offices in Lockport (909 Lincoln Ave and surrounding address duplicates). - Size & finances: Private company with 5 employees and annual revenue estimated between $1M–$5M. - Leadership & workforce: Activities Director Roxanne Byers; workforce mainly in Medical (3) and General Management/Project Management roles. - Online presence: Active homepage (lockportrehab.com) and a LinkedIn page; modest web traffic (about 163 monthly visits; global rank ~8.2 million; bounce rate 0.3%). - Community & culture: Noted for a chili fundraiser supporting the Lockport Palace Theatre; employer reviews average around 2.5/5. - Contact: Phone 716-434-6361. If you’re researching for care services, consider their rehabilitation programs, long-term care offerings, and community initiatives, and contact them directly for current program specifics and admission details.
Clinic Type
Skilled Nursing Facility
Address
909 Lincoln Avenue, Lockport, New York 14094
Phone
716-434-6361
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Lockport Emergency Management Plan, COVID-19 Safety Reopening Plan
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- seniors.fyi: 3.8 from 10 reviews (10 reviews (rating shown as from 10 reviews))
- seniorcare.com: 3.7 / 5.0 (review entries include ratings (exact count not provided in snippet))
- CMS / NursingHomeDatabase.com (CMS overall rating): 4 Stars (not stated for CMS stars)
- plaindoctor.com (CMS overall rating): 4/5 (Health inspection 4/5) (not stated)
Patients praise
- Overall CMS quality rating reported as 4 stars (above average / excellent quality care above average standards).
- Some staff are described as nice or providing excellent care (while other staff reportedly fail).
Common complaints
- Food quality described as terrible/horrible and residents left unwilling to eat.
- Inadequate hygiene/bathing: residents reportedly not bathed/showered for extended periods.
- Allegations of neglect/safety problems for post-surgical monitoring (e.g., clotting not monitored).
- Low staffing and lack of teamwork among remaining staff.
- Residents left in dirty/bloody bandages for days; accusations bordering on abuse/fraud.
- Out-of-pocket charges for basic room amenities like TV/phone mentioned in reviews.
"“Food is horrible, nearly inedible. Patients are not bathed.”"
— seniorcare.com review (Lockport Rehab & Health Care Center)"“They let her lie in dirty bloody bandages for 3 days…only bathe you once a week.”"
— seniorcare.com review (Lockport Rehab & Health Care Center)"“My grandmother…Hasn't been bathed or showered in 9 days…they have to provide there own television and phone… at there own cost!”"
— seniorcare.com review (Lockport Rehab & Health Care Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lockport Rehab & Health Care Center - Lockport, NY - NYSHFA — Jul 19, 2025
- Lockport Rehab & Health Care Center - Mirador Living — Jun 15, 2026
- Two Niagara County nursing homes sell for combined $27 million — Feb 19, 2026
- Salaries - Lockport Rehab and Health Care Center - Indeed — Jul 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
More skilled nursing facility clinics in Lockport
Elderwood at Lockport is a senior care facility in Lockport, part of the Elderwood organization. Highlights from the site and recent news indicate: - Location: Elderwood at Lockport, a senior living and care community in Lockport, NY (near Buffalo). - Services: Long-term care, skilled nursing, memory care, and assisted living options typical of Elderwood communities. - Staffing/Promotions: The Buffalo News has reported promotions related to Elderwood locations, including Elderwood at Lockport (though specific names/promotions for Lockport in the provided extract are not detailed). - Related context: Elderwood operates multiple campuses in Western New York (e.g., Hamburg, Wheatfield, Lockport, Tonawanda) and emphasizes senior services and community care. If you’re researching Elderwood at Lockport, you may want to visit their site for specifics on: - Available care levels (skilled nursing, assisted living, memory care) - Admissions process and eligibility - Fees and financing options - Staffing, amenities, and resident activities - Contact information for tours or inquiries Would you like a more targeted summary of services and amenities listed specifically for Elderwood at Lockport, or directions on how to contact them?
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