Nursing Homes & Chronic Care - Niagara County, NY
Skilled Nursing Facility • Lockport, NY
Clinic Type
Skilled Nursing Facility
Address
Lockport Office, 20 East Avenue, Lockport, NY
Phone
(716) 439-7728
—
Opening Hours
Office Hours: Monday thru Friday 8:00 am- 3:45 pm
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What programs are available?
Temporary Stay up to 6 months rehabilitation, Short Term Rehab 29 days or less, Permanent Nursing Home Placement, Chronic Care Medicaid in a Hospital, Hospice Residential, PACE, Assisted Living, Youth Bureau.
What programs are available in this unit?
Temporary Stay - up to 6-months for rehabilitation; Short Term Rehab 29-days or less; Permanent Nursing Home Placement; Chronic Care Medicaid in a Hospital; Hospice Residential; PACE; Assisted Living; Youth Bureau.
What is required for a determination to be completed?
All programs require filing an application and submitting program specific verification. Eligibility is based on income and resources. All applicants must submit a Supplement A application. If you are not already receiving Medicaid through the local Department of Social Services, all applicants must fill out an Access NY application as well.
What are the income/resource limits for Chronic Care Medicaid?
The 2026 Income and Resource Limits for Chronic Care Medicaid are as follows: Resource for a Single Individual: $32,396.00; Resources for a Community Spouse: $74,820.00; Income level for 1 person: $1,800.00/monthly (Short-Term stay, Temporary stay and Assisted Living); Income level for 2 people: $2,433.00/monthly (Community Medicaid); Community Spouse Income Allowance: $4,066.50 (Skilled Nursing, PACE and Hospice Residential).
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Lockport Rehab & Health Care Center: 4/5 overall rating (CMS) (Mixed anecdotal reviews; some specific negative experiences documented)
- Elderwood At Lockport: 3/5 overall rating (CMS) (Mixed anecdotal reviews highlighting significant operational challenges)
- St. Clare Manor: Generally poor, not recommended (Multiple negative anecdotal reviews)
Patients praise
- Some staff members described as caring and dedicated despite challenging systems
- Potentially effective rehabilitation therapy services for some residents
Common complaints
- Understaffing leading to delays in care, long waits for assistance, and insufficient monitoring of medical conditions
- Concerns regarding poor hygiene, including infrequent bathing and neglect of wounds or medical dressings
- Complaints about food quality, described as unappealing or inadequate
- Communication gaps between staff and families, with reports of unanswered calls and lack of responsiveness
- Reports of facility environments being outdated, unkempt, or lacking basic amenities like televisions and phones
"They let her lie in dirty bloody bandages for 3 days ...it was awful & depressing. The nurses were nice & couldn't do more cause they'd get into trouble."
— Julie Clark, Review on SeniorCare.com regarding Lockport Rehab & Health Care Center"The staff is chronically short-staffed; there are not enough nurses, and aides allegedly mistreat residents. Bed sores progressed to stage four due to inadequate turning and care."
— Summary of reviews for St. Clare Manor on seniors.fyiSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Newfane, Lockport nursing homes sold for combined $27 million - Buffalo Business First — Feb 19, 2026
- First dementia care center opens in Niagara County — Nov 17, 2025
- New dementia care center opening in Lockport to support WNY families — Oct 17, 2025
- Ownership of Our Lady of Peace nursing home set to change — Jun 26, 2026
- SLIB Arranges Sale of 113-Unit Assisted Living, Memory Care Community in Western New York — Jan 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
More skilled nursing facility clinics in Lockport
Elderwood at Lockport is a senior care facility in Lockport, part of the Elderwood organization. Highlights from the site and recent news indicate: - Location: Elderwood at Lockport, a senior living and care community in Lockport, NY (near Buffalo). - Services: Long-term care, skilled nursing, memory care, and assisted living options typical of Elderwood communities. - Staffing/Promotions: The Buffalo News has reported promotions related to Elderwood locations, including Elderwood at Lockport (though specific names/promotions for Lockport in the provided extract are not detailed). - Related context: Elderwood operates multiple campuses in Western New York (e.g., Hamburg, Wheatfield, Lockport, Tonawanda) and emphasizes senior services and community care. If you’re researching Elderwood at Lockport, you may want to visit their site for specifics on: - Available care levels (skilled nursing, assisted living, memory care) - Admissions process and eligibility - Fees and financing options - Staffing, amenities, and resident activities - Contact information for tours or inquiries Would you like a more targeted summary of services and amenities listed specifically for Elderwood at Lockport, or directions on how to contact them?
Lockport Rehab and Health Care Center is a small long-term care and rehabilitation facility based in Lockport, New York. Key points: - Services: Rehabilitation and long-term care with specialty programs and a community-oriented approach. - Location: Headquartered in Lockport, NY, with three offices in Lockport (909 Lincoln Ave and surrounding address duplicates). - Size & finances: Private company with 5 employees and annual revenue estimated between $1M–$5M. - Leadership & workforce: Activities Director Roxanne Byers; workforce mainly in Medical (3) and General Management/Project Management roles. - Online presence: Active homepage (lockportrehab.com) and a LinkedIn page; modest web traffic (about 163 monthly visits; global rank ~8.2 million; bounce rate 0.3%). - Community & culture: Noted for a chili fundraiser supporting the Lockport Palace Theatre; employer reviews average around 2.5/5. - Contact: Phone 716-434-6361. If you’re researching for care services, consider their rehabilitation programs, long-term care offerings, and community initiatives, and contact them directly for current program specifics and admission details.
Comparing your options?
See other skilled nursing facility clinics in Lockport, or search the full directory by insurance, ratings, and more.