Allergy, Asthma & Immunology - Duly Health and Care
Allergy and Immunology • Lombard, IL • Since 1999
About
Duly Health & Care Lombard offers Allergy, Asthma & Immunology services as part of its broader Chicago-area care network. The Lombard location participates in the system’s same-day and telehealth options, with access to in-person visits, video appointments, and walk-ins year-round. The health system emphasizes a wide range of specialties, including gastroenterology, nephrology, endocrinology, radiology, orthopedics, and other primary/urgent care services, supported by clinical research and a robust nurse and administrator workforce. Careers and recruiting updates show ongoing staffing growth and incentives (e.g., sign-on bonuses). If you’re seeking Allergy, Asthma & Immunology care specifically in Lombard, you can expect access through Duly’s Lombard clinic as part of their patient-first, multi-specialty approach.
Clinic Type
Allergy and Immunology
Address
Bloomingdale location: 220 Springfield Drive, Bloomingdale, IL 60108; Glen Ellyn location: 430 Pennsylvania Ave., Glen Ellyn, IL 60137; Joliet location: 2100 Glenwood Ave., Joliet, IL 60435; Naperville location: 808 Rickert Drive, Suite 202, Naperville, IL 60540; Plainfield location: 24600 W. 127th St., Building B, Suite 225, Plainfield, IL 60585; Orland Park location: 16660 107th Avenue, Orland Park, IL 60467; Lombard location: 1801 S. Highland Ave., Suite 220, Lombard, IL 60148; Lockport location: 1206 E. 9th St., Lockport, IL 60441; extra hospitals/affiliations listed.
Phone
See location-specific numbers: Bloomingdale — 1-630-545-7833; Joliet — 1-815-744-2300; Orland Park — 1-708-460-7355; Naperville, Glen Ellyn, Lombard, Plainfield, Lockport, Lombard etc. (not all numbers clearly enumerated in excerpt)
duly@mrocorp.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What conditions do you treat?
Allergic rhinitis (hay fever), sinusitis, asthma, urticaria (hives), and atopic dermatitis (eczema); also food and medication allergies.
How can I schedule an appointment?
To schedule an appointment, call the preferred location numbers listed for each site.
Are allergy shots available?
Walk-in allergy shot services are suspended; allergy shots are available by appointment only.
Where are the locations and what are the addresses?
Multiple locations listed with addresses for Bloomingdale, Glen Ellyn, Joliet, Naperville, Orland Park, Lombard, Lockport, Plainfield, etc.
Who are the specialists?
Allergy and Immunology specialists who are board-certified by the American Board of Allergy and Immunology.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Duly Health and Care official website: 4.8 - 4.9 out of 5 stars (for specific Allergy/Immunology providers)
- Birdeye (Naperville location): 3.9 out of 5 stars (278 reviews)
Patients praise
- Many patients express satisfaction with the clinical care provided by specific physicians
- High provider ratings for individual doctors, often averaging 4.8 to 4.9 stars on the company website
- Some patients report compassionate, knowledgeable, and attentive care from their doctors
Common complaints
- Disorganized and problematic billing practices, including unexpected charges and billing errors
- Difficulty scheduling appointments and long wait times on the phone and in-office
- Poor communication between departments and lack of responsiveness to follow-ups or refill requests
- Perceived impersonal, rude, or dismissive staff/provider interactions
- Frustration with the administrative side of the organization despite positive feedback for specific physicians
"While Dr. Asselmeier provides excellent medical care, my overall experience with Duly Health and Care has been very disappointing. Scheduling appointments is frustrating and inefficient, with long wait times... The administrative side feels impersonal and difficult to navigate."
— Birdeye review"Their billing department is extremely disorganized. They seem unable to properly bill insurance, manage denied claims, or accurately post insurance and self-pay payments. As a result, patients may end up receiving unexpectedly large bills."
— PissedConsumer review"Always a wonderful experience with Dr Robinson. Highly recommend her. Very attentive to progress and plan going forward."
— Vitals reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Melissa Robinson, DO | Duly Health and Care — Mar 27, 2026
- Brian A. Smart, MD | Duly Health and Care — Mar 31, 2026
- Dr. Melissa Robinson, DO, Bloomingdale, IL | Allergist - Zocdoc — Mar 26, 2026
- Jacqueline V. Moran, MD, FAAAAI | Duly Health and Care — Mar 10, 2026
- Find a Primary, Specialty & Urgent Care Clinic - Duly Health and Care — Sep 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
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