Internal Medicine | Louisville KY
Internal Medicine • Louisville, KY • multiple locations in Louisville and surrounding areas locations
Clinic Type
Internal Medicine
Address
401 East Chestnut Street, Suite 310, Louisville, KY 40202
Phone
502-588-4720
Research@UofLHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
FAQs
What services are provided by UofL Physicians – Internal Medicine?
Preventative health care, medication for common ailments, screenings, immunizations, women’s health, chronic care, genetic testing, end-of-life care, and more.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Christin Honaker): 4.9/5 (62)
- Healthgrades (Dr. Keith Carter): 4.7/5 (46)
- Baptist Health (Dr. Casey Bowe): 4.87/5 (306)
- Norton Healthcare (Dr. Monalisa M Tailor): 5.0/5
- Norton Healthcare (Dr. Christina M Breit): 5.0/5
- Norton Healthcare (Dr. Ana A Overley): 4.9/5 (44 (157 ratings))
- BirdEye (Dr. Zhalet Baharestan): 2.4/5 (23)
Patients praise
- High patient satisfaction with doctors who are described as knowledgeable, thorough, and attentive listeners
- Strong appreciation for providers who foster a collaborative, partnership-based relationship with patients
- Praise for compassionate care during difficult personal or medical circumstances
- Patients reporting reliable and quick responses via patient portals like MyChart
- Many long-term patients expressing high trust and recommending providers to family and friends
Common complaints
- Reports of unprofessional, dismissive, or judgmental bedside manner in specific clinics or individual providers
- Concerns regarding administrative disorganization, including mishandling of paperwork and lost patient records
- Difficulties with front-desk communication, including reports of staff being rude, talking over patients, or lacking follow-through on test results
- Instances of billing confusion or disputes related to routine vs. diagnostic services
- Complaints about difficulty scheduling appointments and long wait times
"She listens and advises without judgement while encouraging changes I need to make in a positive way that makes me want to make those changes."
— Patient review for Dr. Monalisa Tailor, Norton Healthcare"Bedside manner is terrible. Very judgmental and unprofessional. Makes assumptions in patient’s medical history and declares her assumptions as facts."
— Patient review for Dr. Zhalet Baharestan, BirdEye"Your staff talks over you on the phone. They hang up on you and say you are using profanity with them."
— Patient review for Dr. Christopher Combs, HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Punita R Halder, MD - Louisville, KY - Internal Medicine - Schedule Appointment — Apr 20, 2026
- Dr. Priscilla A Villaroman, MD - Louisville, KY - Internal Medicine - Schedule Appointment — Apr 30, 2026
- Dr. Juan G Polo, MD - Louisville, KY - Internal Medicine - Schedule Appointment — Apr 29, 2026
- Dr. Sheron R Williams, MD - Louisville, KY - Internal Medicine - Schedule Appointment — Apr 26, 2026
- Dr. Nader Khouzam, MD - Internist in Louisville, KY | Healthgrades — Feb 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Louisville
Norton Healthcare is a Louisville, Kentucky-based nonprofit health system offering comprehensive care (cancer, heart, women’s, pediatric) across more than 40 clinics and 6–8 hospitals in the Louisville area and Southern Indiana. Key details: - Location: Headquarters in Louisville, KY; serves Greater Louisville and Southern Indiana - Scope: 6 hospitals (7–8 in various listings), ~14,500+ employees, ~2,000 physicians on staff; 1,969 beds reported in one data set - Services: Hospital and outpatient care across multiple specialties, including internal medicine services via Norton Primary Care networks - Availability: Multiple Norton facilities and clinics around Louisville; locations include Norton Healthcare Blvd (Louisville) and other central Louisville addresses - Type & accreditation: Private nonprofit healthcare system; JCAHO-accredited - Contact: Main lines around (502) 629-1234 / (502) 629-8060; general inquiries via nortonhealthcare.com - Notable for internal medicine through Norton Internal Medicine and Norton Physician practices within its network If you’re looking specifically for internal medicine in Louisville, Norton Healthcare’s internal medicine physicians are part of its broader clinician network and hospital system. For exact clinic locations, internal medicine providers, and appointment options, check Norton Healthcare’s internal medicine or physician directory on their site or contact the main line.
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