Internal Medicine - Norton Healthcare Louisville, Ky.
Internal Medicine • Louisville, KY • Since 1886
About
Norton Healthcare is a Louisville, Kentucky-based nonprofit health system offering comprehensive care (cancer, heart, women’s, pediatric) across more than 40 clinics and 6–8 hospitals in the Louisville area and Southern Indiana. Key details: - Location: Headquarters in Louisville, KY; serves Greater Louisville and Southern Indiana - Scope: 6 hospitals (7–8 in various listings), ~14,500+ employees, ~2,000 physicians on staff; 1,969 beds reported in one data set - Services: Hospital and outpatient care across multiple specialties, including internal medicine services via Norton Primary Care networks - Availability: Multiple Norton facilities and clinics around Louisville; locations include Norton Healthcare Blvd (Louisville) and other central Louisville addresses - Type & accreditation: Private nonprofit healthcare system; JCAHO-accredited - Contact: Main lines around (502) 629-1234 / (502) 629-8060; general inquiries via nortonhealthcare.com - Notable for internal medicine through Norton Internal Medicine and Norton Physician practices within its network If you’re looking specifically for internal medicine in Louisville, Norton Healthcare’s internal medicine physicians are part of its broader clinician network and hospital system. For exact clinic locations, internal medicine providers, and appointment options, check Norton Healthcare’s internal medicine or physician directory on their site or contact the main line.
Clinic Type
Internal Medicine
Address
234 East Gray Street, Louisville, Kentucky 40202, US
Phone
+15026291234
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos



What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): 1.33 out of 5 stars (BBB) (Aggregate of complaints and reviews on BBB)
- Birdeye (Norton Community Medical Associates): 2.3 out of 5 stars (St. Matthews office) (12 reviews)
- Norton Healthcare Provider Portal: Generally high ratings (e.g., 4.8-5.0/5) for specific internal medicine providers (Varies by provider, often hundreds of ratings each)
Patients praise
- High patient satisfaction with individual internal medicine providers (often 4.8-5.0 star ratings)
- Providers are frequently described as thorough, good listeners, and professional
- Efficient office experiences and prompt care reported by many patients
- Clear communication and explanations of medical conditions and treatments
- Strong, long-term relationships with primary care physicians
Common complaints
- Billing department difficulties, including processing errors and unresponsiveness
- Perception of aggressive billing practices and lack of transparent itemized bills
- Difficulty in scheduling appointments and reaching individual doctor offices directly
- Inconsistent quality of care and perceived indifference from some providers
- Issues with communication and follow-up at certain practices
"Dr. Schulman always listens and answers any questions and concerns I have about my health. ... Very prompt care!"
— Patient review for Dr. Brian L. Schulman"Dr. Wilding always makes sure he include me in decisions about my care. He always makes sure to listen to and resolve any concerns I may have."
— Patient review for Dr. Jonathan W. Wilding"The frustration of dealing with the Billing department. I received a bill and it was incorrectly processed. ... Hours of my life wasted on their mistake."
— Patient review on BBB for Norton HealthcareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Punita R Halder, MD - Louisville, KY - Internal Medicine - Schedule Appointment — Apr 20, 2026
- Dr. Sheron R Williams, MD - Louisville, KY - Internal Medicine - Schedule Appointment — Apr 26, 2026
- Dr. Priscilla A Villaroman, MD - Louisville, KY - Internal Medicine - Schedule Appointment — Apr 30, 2026
- Dr. Juan G Polo, MD - Louisville, KY - Internal Medicine - Schedule Appointment — Apr 29, 2026
- Sarah E Zanger, PA - Louisville, KY - Internal Medicine - Schedule Appointment — Apr 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
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