Live
Read more

Clinic Type

Primary Care

Address

2401 Terra Crossing Boulevard, Suite 410, Louisville, KY 40245

Phone

502-588-4500

Email

Research@UofLHealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care

Team

  • UofL Physicians – Primary Care — Provider group

Insurance & Payment

Languages Spoken

FAQs

What is the contact number for UofL Physicians – Primary Care Associates (Lebanon Junction, KY)?

502-957-2084

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Norton Healthcare provider profile (Dr. Monalisa M. Tailor): 5.0 out of 5
  • Norton Healthcare provider profile (Dr. Kenneth L. Oder): 5.0 out of 5 (286 ratings, 96 reviews)
  • Norton Healthcare provider profile (Dr. Rachel J. Busse): 5.0 out of 5
  • Norton Healthcare provider profile (Dr. David Bercovici): 4.9 out of 5 (251 ratings, 74 reviews)
  • Norton Healthcare provider profile (Dr. Stephen K. Dreisbach): 4.9 out of 5 (250 ratings, 55 reviews)
  • Birdeye (KentuckyOne Health Primary Care Associates 9616 Dixie Highway): 4.9 star rating (533 reviews)
  • Birdeye (UofL Physicians - Primary Care): 3.4 star rating (10 reviews)
  • Birdeye (Baptist Health Medical Group Primary Care): 1.8 star rating (14 reviews)

Patients praise

  • Doctors described as attentive/listening, caring, and respectful
  • Clear explanations and strong communication
  • Thorough care and patient feeling “heard”
  • Positive experiences with staff friendliness and professionalism
  • Quick response to patient communications/refills (for some practices/providers)

Common complaints

  • Poor service/very low ratings reported for at least one Baptist Health Primary Care location
  • Difficulty getting appointments quickly (months/weeks for sick/ER follow-up)
  • Communication gaps (e.g., tests not explained/why) and alleged issues with blood draws
  • Operational issues like cancellations/rescheduling and long waits
  • Complaints about staff rudeness/disrespect and perceived focus on money (in one review)

"“Enjoy seeing Dr Harrelson he's so easy to talk to and he always makes me feel comfortable super good doctor.”"

Birdeye review for KentuckyOne Health Primary Care Associates 9616 Dixie Highway

"“This is the absolute worst primary care I've been to nothing but the runaround and they want to make you come in every single time you need a refill …”"

Birdeye review for KentuckyOne Health Primary Care Associates 9616 Dixie Highway

"“Getting an appointment is ridiculous … it takes months to get one …”"

Birdeye review for UofL Physicians - Primary Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More primary care clinics in Louisville

Louisville, KY·Primary Care

Primary Care at Baptist Health Louisville offers a broad network of physicians and providers focused on preventive care, chronic disease management, and comprehensive primary care services. Key details: - Part of Baptist Health, a nonprofit health system based in Louisville, KY. - Multiple primary care clinics and affiliated physician groups across Louisville and surrounding areas. - Services typically include annual check-ups, preventive screenings, women's health, pediatrics, internal medicine, and management of conditions like diabetes, hypertension, and high cholesterol. - Access points: primary care clinics through Baptist Health Louisville, with options for scheduling, urgent care referrals, and coordination with specialty services as needed. - Contact: Main Baptist Health Louisville resources and patient access channels are available via baptisthealth.com or the Louisville location directory. For scheduling, use the hospital/clinic contact numbers or patient portals associated with Baptist Health.

VerifiedOnline bookingSince 1924
Louisville, KY·Primary Care

VerifiedOnline booking

See all primary care clinics in Louisville

Comparing your options?

See other primary care clinics in Louisville, or search the full directory by insurance, ratings, and more.

More Primary Care Clinics