Mental Health Care & Therapy in Lowell, MA | Telehealth Options
Mental Health and Behavioral Health • Lowell, MA • 1 (Lowell, MA clinic) locations
Clinic Type
Mental Health and Behavioral Health
Address
59 Lowes Way, Lowell, MA 01851
Phone
(508)%20409-0000
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Opening Hours
Monday 9:00 am – 5:00 pm; Tuesday 9:00 am – 5:00 pm; Wednesday 9:00 am – 5:00 pm; Thursday 9:00 am – 5:00 pm; Friday 9:00 am – 5:00 pm; Saturday Closed; Sunday Closed
Telehealth
Telehealth options available
Services Offered
Technology & Equipment
Insurance & Payment
The insurance plans listed reflect acceptance across Northeast Health Services as a whole. Acceptance varies by clinic, and a listed plan may not be accepted at every location. To confirm coverage, contact central intake to review your specific plan and connect you with a provider who accepts your insurance.
Languages Spoken
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Northeast Health Services): 4.6/5 stars (100 reviews)
- TherapyDB (Pathways Counseling Assoc): 4.8/5 stars (4 reviews)
- Rehab.com (Arbour Counseling Services): 2.36/5 stars (25 reviews)
Patients praise
- Availability of convenient telehealth options
- Broad range of services including therapy, psychiatry, and medication management
- Accessible location with public transport links for some clinics
- Culturally responsive and specialized care options available
Common complaints
- Disorganized office administration and billing concerns
- Difficulty reaching staff or receiving timely responses/callbacks
- Inconsistent medication management and communication issues
- Concerns regarding staff professionalism and quality of care for specific demographics like teens
"It used to be a good place . It has gone downhill for the last few years ..Staff don't stay there long and leave their patients in hiatus. They discharge you for no reason and then make you an appointment. They have no clue what they are doing ."
— LocalityBiz (Bridgewell Counseling Services)"They failed kids who need help. Kids are there for help but they don’t have ability to help as they should. Just kids expressing themselves honestly as a figure of speech, they, as mental health professionals, freak out called police on a minor and discharge them from that."
— Rehab.com (Arbour Counseling Services)"I’ve been a client here for over a year, having gone through couples counseling, individual counseling, and medication management. The staff here are all wonderful, and I have had great success here. Their hours are very flexible, which is great for my work schedule."
— CHS Therapy TestimonialsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More mental health and behavioral health clinics in Lowell
Lowell Community Health Center (Lowell CHC) provides comprehensive behavioral health services as part of its mission to offer quality, culturally competent care to the Greater Lowell community. Key points: - Organization: Nonprofit health center founded in 1970, serving about 50,000 people in Greater Lowell, MA; revenue ~$31.5M; ~201 employees. - Behavioral Health: Integrated services for adults and children, available alongside primary care and OB-GYN. Senior leadership includes Duncan Speel (Senior Director of Behavioral Health Services) and other clinical leadership. - Access & Philosophy: No patient is denied care due to inability to pay; strives to reduce health disparities and enhance overall well-being. - Facility & Reach: Expanded services since 2012 with the renovated Jackson Street facility; high patient volume (averaging over 600 visits per day). If you’re seeking specific behavioral health programs, locations, or intake processes, I can pull out details or tailor the summary to your needs.
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