Lowell General Hospital | Tufts Medicine
Primary Care • Lowell, MA • Since 1796 • 2 inpatient hospital campuses (Lowell General Hospital) locations
About
Summary: - Tufts Medical Center is part of Tufts Medicine, a nonprofit health system based in Boston. It operates as a major academic medical center and teaching hospital for Tufts University School of Medicine, offering primary care through specialty services, urgent care, and research. - Key facts: Founded 1796; headquarters in Boston; employs ~3,449 staff; operates 4 offices in the United States; part of a system that includes 20 countries in its description of reach. - Notable capabilities: Level one trauma center, heart transplant program, 100+ specialties, clinical trials, and extensive patient-centered care. - For Lowell-specific inquiry: The provided information lists Boston-area locations and does not indicate Lowell General Hospital as part of Tufts Medicine. If you need Lowell General Hospital’s relationship to Tufts Medicine or a Lowell location, please specify or request targeted Lowell info. If you’re specifically looking for Lowell General Hospital’s connection to Tufts Medicine, I can search for and summarize that linkage or provide Lowell’s own Tufts Medicine-affiliated services.
Clinic Type
Primary Care
Address
295 Varnum Avenue, Lowell, MA 01854
Phone
978.937.6000
Interpreter.Services@tuftsmedicine.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Department + Trauma Center
Services Offered
Insurance & Payment
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Languages Spoken
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Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 66% (Patient Experience Rating) (926 (Birdeye))
- Yelp: 1.8 stars (173 (Yelp))
Patients praise
- Compassionate care and clinical expertise
- Strong community presence and history
- High patient recommendation rates (87%)
Common complaints
- Long emergency department wait times
- Concerns regarding facility cleanliness and sanitation
- Issues with staff responsiveness and communication
"Born n raised in lowell was born here always came here and it just gets worse n worse I am soo discussed with the E.R dirty not sanitized not clean at all..."
— Birdeye User Review"I went to the LGH ER 3x in 2 months and I have to say that they have the most helpful staff. The quality of care was great. The ER beds are very comfortable ..."
— Yelp User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Surgery Center of the Merrimack Valley Earns National Recognition for Patient Experience Excellence — Feb 19, 2026
- Tufts Medicine's latest financials show losses but also signs of stability — Jun 4, 2026
- Thousands turn out for Lowell cancer walk — May 3, 2026
- Surgery Center of the Merrimack Valley Earns National Recognition for Patient Experience Excellence | Business | timesargus.com — Feb 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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